Legacy Recruiting, LLC Westlake, OH
- Expired: May 25, 2021. Applications are no longer accepted.
Legacy Recruiting is partnered with an industry-leading software company to fill an IT Administrator opportunity. This individual will be responsible for supporting end-users through workstation configuration, troubleshooting, application support, hardware management, and network issues. Responsibilities: Supporting company users by resolving all internal support tickets, ensuring uptime of desktop systems, and updating company knowledgebase. Troubleshooting tasks including account lockouts, installations, malware remediation, VPN connectivity and patching. Responsible for all internal applications including Office 365, antivirus software, support ticketing system, workstation management tools, video conferencing, password management, monitoring & backup. Create and maintain user accounts and managing access control based on company policies. Maintain hardware and software inventory, manage software licensing, and create policies and procedures for upgrades. Work with internal team and vendors on application upgrades, product ordering and hardware refreshes Partner with all internal employees to ensure smooth daily operations, productivity and efficiency. Work with Tech Services Team to learn system administrator role and perform administrative tasks. Work with Senior Infrastructure Engineer on internal projects, gradually earning more responsibility. Requirements: Experience working as a desktop support analyst in an environment with at least 50 workstations. Experience working within and supporting Office 365. Extensive experience with desktop hardware, software applications, operating systems and network connectivity is required. Experience working with VPN connectivity. CompTIA A+ Certification or equivalent work experience in a relevant environment. Associate degree or equivalent work experience.
Legacy Recruiting, LLC
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