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Management- Customer Service

Legacy Business Solutions Cleveland ,OH
  • Posted: over a month ago
  • Full-Time
Job Description

We are seeking a Customer Service And Sales team lead to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Set up accounts that assist in customer service

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • 2+ Years working with people (volunteer work is considered!)
Company Description
WHO ARE WE?- We are a brand new marketing firm based in the heart of Cleveland. We specialize in sales, marketing, client retention, and events! Our goal is simple- provide the best support to our clients so that we can continue to grow our business across Ohio.

What we want?- A dynamic team that we can invest in for long term growth. We want a motivated crew that can really increase the span in which we are able to increase branding. We provide a platform for a career and financial advancement, travel opportunities, bonuses, and an uncanny team culture!

Legacy Business Solutions

Why Work Here?

Networking Events, Travel opportunities, Bonuses, Great team culture

WHO ARE WE?- We are a brand new marketing firm based in the heart of Cleveland. We specialize in sales, marketing, client retention, and events! Our goal is simple- provide the best support to our clients so that we can continue to grow our business across Ohio. What we want?- A dynamic team that we can invest in for long term growth. We want a motivated crew that can really increase the span in which we are able to increase branding. We provide a platform for a career and financial advancement, travel opportunities, bonuses, and an uncanny team culture!

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