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Entry Level-Customer Experience Associate

Legacy Business Solutions Akron, OH
  • Posted: 15 days ago
  • $40,000 to $50,000 Annually (plus commission)
  • Full-Time

Our Client Experience team is dedicated to building genuine relationships with our clients. We are master problem solvers and pride ourselves on finding any and every way to delight our clients through deeply personalized service. We care deeply about our people and invest in our leaders by cultivating a work environment that allows our team to be their best selves while living our Mission & Values through delighting our clients.

About the Role

As a Client Experience Associate, you're empowered to work directly with clients to make the best decision for each situation by addressing specific concerns through face to face meetings. You will create personalized solutions that drill down to the core issues to a range of client inquiries. We operate collectively and collaboratively to ultimately be the place where problems are solved and solutions are found for our clients. We are looking for you to join our fast-growing team and be willing to play a part in this crew of magic makers.

You're excited about this opportunity because you will. . .

  • Seamlessly navigate between multiple client interactions and internal systems, while working toward clearly defined goals
  • Provide personalized and compassionate support that aligns with our company brand and voice, directly impacting our client retention
  • Be empowered to think outside the box and deliver personalized solutions to each client
  • Identify opportunities and have the ability to impact how we evolve and continue to delight our clients


We're excited about you because. . .

  • You are deeply passionate about being a client advocate; you have a knack for delighting customers.
  • You are a quick learner who is eager to try new things!
  • You are a natural problem solver who is known for your creative solutions.
  • You are able to work non-standard business hours
  • Above all, you are bright, kind and goal oriented


To take a shot at an interview send in your resume today!

Legacy Business Solutions

Why Work Here?

Networking Events, Travel opportunities, Bonuses, Great team culture

WHO ARE WE?- We are a brand new marketing firm based in the heart of Cleveland. We specialize in sales, marketing, client retention, and events! Our goal is simple- provide the best support to our clients so that we can continue to grow our business across Ohio. What we want?- A dynamic team that we can invest in for long term growth. We want a motivated crew that can really increase the span in which we are able to increase branding. We provide a platform for a career and financial advancement, travel opportunities, bonuses, and an uncanny team culture!

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