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Help Desk Support

Ledgent Technology Irvine, CA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

This is a 3-6 months temporary full-time position. General responsibilities include working as part of the IT support team to maintain the IT hardware and software infrastructure. This individual will also manage requests from users, complete the tasks or create solutions to unexpected problems. Further responsibilities include but are not limited to:

 

  • Monitor and respond to incoming requests related to IT issues
  • Responsible for assisting employees with their PC’s, printers, and related equipment (monitor, keyboard, mouse, hard drive, etc.)
  • Maintain user PCs, including upgrades and configuration as needed
  • Assist with setting up new users’ network profile and workstation
  • Keep inventory of all equipment, software, and license users
  • Install, configure, and upgrade PC software

 

Requirements:

  • College degree in Computer Science is preferred
  • General awareness of computer OS systems, PC repair, software installation, and network management
  • Knowledge of Windows 10 and 7 features
  • Basic knowledge of Windows domain network
  • Ability to communicate issues and solutions in oral or written form
  • Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise
  • Ability to quickly learn new technologies and processes
  • Service attitude and approach
Company Description
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification.

Ledgent Technology

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification.

Address

Irvine

Irvine, CA
92618 USA
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