Dealer Services - Customer Service Representative

Who We Are

LeMans Corporation d/b/a Parts Unlimited and Drag Specialties, the nation’s leading powersports distributor of motorcycle, snowmobile, ATV/UTV and personal watercraft parts and accessories headquartered in Janesville, Wisconsin has immediate full-time openings.

LeMans Corp promotes racing through its campaign WE SUPPORT THE SPORT®, helping to drive consumers to dealerships, while entertaining its dealers through hospitalities at the events it sponsors. Parts Unlimited and Drag Specialties sells to over 20,000 dealerships worldwide. We continue to expand our market penetration with our sister companies Parts Canada, Parts Europe and Drag Specialties.

Job Description

The Dealer Services Representative is responsible for receiving all communication from dealers. The representative is accountable for correct processing of sales order, documentation and maintaining dealers' records.

Essential Functions

· Processes domestic Sales orders maintaining established processing times.

· Establishes and maintains communication with new and existing domestic dealers, assisting them with order placement, payment, shipping claims, and returns.

· Acts as a liaison between different business units and dealers to coordinate the shipment of the orders maintaining an efficient flow of communication.

· Other tasks as assigned.

Required Qualifications and Education

· Minimum of 2+ years experience of Customer Service and/or Sales

· Strong knowledge of Microsoft Excel, Word, and Outlook

· Strong level of verbal and written communication skills

· Exceptional level of accuracy and acute attention to detail in all areas of responsibilities

· Strong teamwork ethics

Physical Demands

· Must be able to remain in a stationary position 7+ hours

· Must be able to occasionally move about inside the office to access file cabinets and office machinery

· Must be able to communicate verbally and written

· Must be able to read from a screen

· Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer

Hiring for Shift: 10:00 am - 7:00 pm

Disclaimer

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. LeMans will only employ those who are legally authorized to work in the United States for this opening.

This company participates in E-Verify

Notice to California Employees and Prospective Employees
http://downloads.lemansnet.com/docs/LeMans_Corporation_CCPA_Employee_Privacy_Notice.pdf