IT Support Level 1 technician

Layer 7 Consulting

Livingston, NJ

Posted: over a month ago
$45,000 to $53,000 Yearly
Full-Time
Benefits: 401k, medical,

Job Description

-Troubleshoot issues with client workstations, servers, networking infrastructure (i.e. routers, WAPs, switches, etc.), printers, email, backup, applications, etc.

-Learn software/hardware used and supported by our company

-Experience performing hardware installation and issue resolution

-Strong desktop support/implementation skills for Windows 10-11, Mac OSX

-Working knowledge of peripherals (printers, scanners, copiers, etc.)

-MS Office products and Office365 Email knowledge

-Windows servers (some server installation/maintenance experience preferred)

-Highly self-motivated, ability to prioritize, and attention to detail

-Excellent communication skills (both verbally and written)

-A valid driver's license and a reliable car since this position entails occasional traveling to client sites throughout northern NJ Travel to client sites within a 20-30-mile radius to perform hardware/software installation, resolve IT issues that cannot be resolved remotely, and other various items

Company Description

Layer 7 Consulting is a full service Managed Service provider based in Livingston, NJ with offices in New York and Chicago. Layer 7’s client base consists of several verticals including professional services, financial, pharmaceutical/healthcare, light manufacturing, government contractors, nonprofit and education.