Our law firm is looking for a passionate Client Care Specialist to join our Inside Sales team. Our firm's mission is to provide superior legal representation to protect the lives of children, and to do so with compassion and responsive client service. Must have 3-5 years sales or customer service experience. Spanish speaking is required.
Core Personality Traits:
Your Role: Perform as initial point of contact for the firm by answering incoming calls from prospective clients. Provide professional and personable customer service.
Essential job duties include:
1. Answering high volume of incoming calls
2. Obtaining critical details of prospective client’s case
3. Scheduling appointments for prospective new clients
Attributes for success: Good listener, professional, well organized and goal oriented
Excellent compensation and incentive package. Qualified candidates can submit resume in strictest confidence.