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IT Change Manager

Laulima Government Solutions, LLC Honolulu ,HI
  • Posted: 2 days ago
  • $62,258 to $88,729 Yearly
  • Full-Time
  • Benefits: vision, 401k, dental, life_insurance, medical
Job Description

Laulima Government Solutions, LLC of the Alaka'ina Foundation Family of Companies (FOCs) has an immediate need for an IT Manager –  Change/Release & Deployment Management (ChM/RDM) to provide onsite enterprise/domain level administration support services to a customer in Honolulu, HI.

JOB DESCRIPTION:

The IT Manager –  Change/Release & Deployment Management (ChM/RDM) manages identified configuration items (CI) throughout the enterprise and addresses all aspects of ChM/RDM.  

Duties and Responsibilities

Change Management (ChM): ChM controls changes to the environment. Changes are evaluated to minimize impact. ChM provides the authorization for the work that is carried out by Release and Deployment, and has the oversight role to ensure that all changes that can be are thoroughly tested. ChM has the responsibility to ensure that changes are deployed as scheduled and changes with multiple deployment stages are authorized by the appropriate Change Authority.

Operate

  • Compile request for change (RFC) components and prepare packages for technical review board (TRB) and Change Advisory Board (CAB) vote.
  • Communicate requests for information (RFI) to RFC submitter.
  • Notify release management of approved RFC.
  • Prepare RFC package for post implementation review.
  • Create and modify SOP, process diagrams, and supporting documentation.

Audit

  • Compile higher command defined metrics on the ChM process.
  • Provide reports on those metrics.
  • Audit process to ensure changes are only made after they are documented and approved.

Release and Deployment Management (RDM): The RDM process plans, schedules and controls the build, test, and deployment of releases to deliver new functionality while protecting the quality and integrity of existing services.

Operate

  • Compile release deployment (RD) package components.
  • Communicate deployment schedules to Operations.
  • Track and report on issues with deployments.
  • Ensure lessons learned are documented and published for future use.
  • Communicate with ChM personnel to ensure RDM process is following approved RFC.
  • Create and modify SOP, process diagrams, and supporting documentation.

Audit

  • Compile higher command defined metrics on the RDM process.
  • Provide reports on those metrics.
  • Audit process to ensure deployments are following RD package procedures and schedules.

Knowledge Management (KM): KM is creating, organizing, applying, and transferring knowledge to ensure the correct information is available to the correct user base.

  • Create and review technical and administrative memos, TTPs, SOPs, build guides, and supporting documents.
  • Submit documents through the ChM process.
  • Ensure documents are published and available to user base.
  • Create and modify KM process SOP, diagrams, and supporting documentation.

Required Qualifications

  • Must be a U.S. Citizen.
  • Must possess a DoD Secret Clearance and (able to obtain) Tier 5 investigation.
  • Must be IAM‐II qualified in accordance with DoD Directive 8570.01 - (CISSP, CASP CE, CAP, CISM, GSLC).
  • Must be ITIL‐Intermediate Level certified within six months of start date.

 

REQUIRED SKILLS AND EXPERIENCE:

  • 5-7 years progressively responsible experience in in Change and Release Management.
  • Experience with Configuration Management Systems (CMS) including BMC Remedy
  • Experience with network equipment, servers, workstations and peripherals
  • Experience with Army Cyber Security (CS) guidance and regulations.

DEGREE/EDUCATION/CERTIFICATIONS

  • B.S. in computer science / information systems or equivalent combination of education and experience.

Primary Location: Honolulu, HI
Hours Per Week: 40
Shift: 24x7
Workdays: Varies
Working Hours Start: Varies
Working Hours End: Varies
Job Schedule: Full-time
Employee Status: Regular
Employee Group/Union Affiliation: Salaried, Non-Union, Exempt
Job Level: Intermediate
Travel: Yes, 5 % of the Time

Laulima Government Solutions, LLC is a fast-growing government service provider. Employees enjoy competitive salaries; a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 10 paid holidays. Laulima Government Solutions, LLC is proud to be an equal opportunity employer.

We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans. We are proud to state that we do not discriminate in employment decisions on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. If you are a person with a disability and you need an accommodation during the application process, please click   here to request accommodation. We E-Verify all employees.

The Alaka`ina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Ke`aki Technologies, Laulima Government Solutions, Kūpono Government Services, and Kapili Services, Po`okela Solutions,  Kīkaha Solutions, LLC,  and Pololei Solutions, LLC.  Alaka`ina Foundation activities under the 501(c)3 principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science & technology, and environmental stewardship.

For additional information, please visit  www.alakainafoundation.com

Company Description
The Alaka`ina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Ke`aki Technologies, Laulima Government Solutions, and Kūpono Government Services. Alaka`ina Foundation activities under the 501(c)3 principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science & technology, and environmental stewardship.

Laulima Government Solutions, LLC, is a Native Hawaiian Organization (NHO) owned business. A premier government services company, Laulima Government Solutions, LLC offers a full spectrum of solutions that improve the performance and operational effectiveness of our government and Department of Defense customers. Our mission synchronized solutions are designed to deliver exactly what our customers need, when they need it. From base and range operations to biomedical defense support to telecommunications and IT services, we deliver the exact talent, tools and technologies needed to meet mission requirements.

Laulima Government Solutions, LLC

Why Work Here?

Robust benefits and amazing growth opportunity supporting US Government!

The Alaka`ina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Ke`aki Technologies, Laulima Government Solutions, and Kūpono Government Services. Alaka`ina Foundation activities under the 501(c)3 principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science & technology, and environmental stewardship. Laulima Government Solutions, LLC, is a Native Hawaiian Organization (NHO) owned business. A premier government services company, Laulima Government Solutions, LLC offers a full spectrum of solutions that improve the performance and operational effectiveness of our government and Department of Defense customers. Our mission synchronized solutions are designed to deliver exactly what our customers need, when they need it. From base and range operations to biomedical defense support to telecommunications and IT services, we deliver the exact talent, tools and technologies needed to meet mission requirements.

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