- Posted: February 22, 2020
Must have an active Secret Clearance and Security+ Certification
+ Acts as software support, providing technical assistance to all employee. Responds to user requests for services determines nature and extends support as needed.
+ Installs, configures, maintains and troubleshoots a wide range of software used throughout the organization.
+ Trains users in startup, basic and advance use of software programs
+ Develops job aids for tasks performed in software applications. Sets up batch files or procedure to facilitate software installation by other user support and staff.
+ Maintains up-to-date expertise in the operation and application of Red Coats Inc standards.
+ Manage multiple projects simultaneously while maintaining high customer standard
+ Oversees database development and modification efforts.
+ Designs and implements secure, efficient, and accurate databases.
+ Maintains current and accurate knowledge of data storage and management best practices.
+ Ensures that databases are designed to meet specifications and requirements at the lowest possible costs.
+ Ensures that database projects are completed on time and within estimated costs.
+ Develops and maintains documentation and standards.
+ Gathers, organizes, and interprets statistical data from the database to provide reports to, and answer questions from, upper management.
+ Performs other related duties as assigned.
+ Prolonged periods sitting at a desk and working on a computer.
+ Must be able to lift up to 30 pounds at times.
+ Display high proficiency in written and verbal communication allowing for a confident telephone presence
+ Must be reliable, detail-oriented, and demonstrate excellent client service skill
+ Computer skills, multitasking, troubleshooting, and critical thinking with sense of urgency
+ Efficiency, quality, and timeliness to maintain workflow of department
+ Ability to work successfully in a team-oriented environment
+ Interact with multiple levels of the company, internal departments, and external clients to resolve complex issues
+ Experience using Microsoft Office Suite products, Networking, Internet, and Anti-virus/anti-malware tools
+ Proficient in Microsoft Office Suite or related software.
+ Excellent organizational skills
+ Understanding of computer languages used within database.
+ Understanding of database design and construction.
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