Help Desk Windows IT Support Specialist
Latitude, Inc.
Norfolk, VA
- Posted: over a month ago
- Full-Time
Job Description
As an IT Support Specialist, you will need an in-depth knowledge of Microsoft servers, workstations, and networks, along with a high value for customer service.
- Minimum of 2 to 3 years’ server/network administration.
- Direct experience with Windows 8, 10, and server 2012, 2016, 2019.
- Hands on experience with Active Directory, Group Policy, Exchange, and Hyper-V.
- Intermediate experience with routers, switches, and troubleshooting connectivity.
- Managed Services or Technology Consulting experience a plus!
Things You Will Do:
As an IT Support Specialist, you will act as an escalation point, and troubleshoot a wide variety of challenging issues such as the following:
- Troubleshoot, and resolve user support issues while maintaining customer satisfaction.
- Support desktops, servers and networks in multiple environments.
- Diagnose, configure, and resolve network issues involving routers, switches, and connectivity.
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Latitude, Inc.
Address
Norfolk, VA
USA
Industry
Technology
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