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Account Manager

Latitude, Inc.
Hanover, MD
  • Posted: over a month ago
  • Full-Time
Job Description

ACCOUNT MANAGER

HANOVER, MD

At Latitude we are always looking to add motivated, energetic, and personable individuals to our recruiting and account management teams. Career opportunities with Latitude are best suited for those with strong interpersonal skills and the desire to succeed in a fast-paced and competitive environment.

Whether you are a seasoned industry professional, or a hungry college graduate, you’ll receive individualized training to set you up for success at Latitude. We offer a competitive base salary, uncapped commission, benefits package, a promote from within model and an excellent office environment.

Responsibilities
  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed
Requirements and skills
  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • BA/BS degree in Business Administration, Sales or relevant field

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Latitude, Inc.

Address

Hanover, MD
USA

Industry

Business

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