Lasko is currently seeking Order Entry Processors in West Chester, PA location
WHY WORK FOR Lasko
We are proud to be an American made Company, and our employees are our most valued resources, so we’re looking for hands-on team players that want to make a significant contribution to our team’s success. Lasko was founded as a family-owned operation in Philadelphia, PA in 1906. Since then, it has grown into a global organization and market leader in home comfort products. As a company committed to producing high-quality goods, Lasko is constantly evolving and innovating to meet the demands of its customers.
If you have experience with order entry, excel and any experience with using a portal we would like to speak to you!Please Apply!!
The Order Entry Processor will work in a fast-paced customer service team environment. The primary objective is to provide the best possible service to the customer through accurate and efficient data entry that results in timely shipments, strong relationships, and increased lifetime sales.
- Process customer and order information with a high-level of accuracy
- Process product and parts orders, product warranties, and product returns
- Connect with customers via phone, email, and chat related to order information, status, and shipping
- Communicate with Sales, Manufacturing, and Shipping to ensure timely and accurate order fulfillment
- Seek and obtain answers on orders until problems are solved and/or tasks are completed
- Follow all department policies and procedures
- Maintain a positive representation of the brand at all times
- Competencies, Abilities and Educational Requirements
What’s in it for you:
- Competitive salary
- Upward Mobility
- Excellent Benefits
- High school diploma or equivalent
- 3+ years of data entry experience
- Basic Excel experience
- Portal experience – Rapid Order Management – SPS or Consumer portals
- Fast and accurate data entry required
- Self-starter and motivated problem-solver
- Excellent verbal and written communication skills
- Customer focus / customer service experience
- Strong multi-tasking abilities
- Microsoft Office proficiency
- QAD experience preferred
With domestic resources to service the market in-season, Lasko collaborates with its accounts to maximize sales. Plus, the hallmarks of the product line – performance, quality, and value – make Lasko a consumer favorite.
The full product line of innovative portable fans, portable heaters and humidifiers can be viewed at www.lasko.com.