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Resident Care Director

Landmark Senior Living Boston, MA
  • Posted: 27 days ago
  • $62,000 to $70,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Job Posting Basic Requirements: Bachelor’s or equivalent; preferably Bachelor’s of Nursing degree, or RN with current license issued in the State of Massachusetts. A minimum of two years working with elders is required. Must have completed or be willing to complete educational requirements imposed by State regulation. Must present self in a professional manner, display genuine concern for seniors and tact in dealing with others. Must have excellent communication skills. Must demonstrate overall positive image, enthusiastic attitude, leadership abilities. Must have a valid driver’s license.

Job Summary: The Resident Care Director plans, develops, organizes, and directs the overall operations of the Wellness Department, in accordance with the Executive Office of Elder Affairs, with the objective of maintaining the highest quality of care at all times. The Wellness Director works with the Admissions team, resident and family to interview, assess, determine appropriateness for Assisted Living, and to develop an Individual Service Plan (ISP) aimed at coordinating the provision of services as identified in the ISP. He/she represents the facility to the community through inter-disciplinary meeting (ISP meetings), which may include the resident, family members, and service providers and ensures positive public relations. The Resident Care Director is responsible for working with the Executive Director, LPN’s and Resident Care Assistants for planning and organizing staffing adequate to meet resident needs: influencing, controlling and evaluating nursing service functions to provide optimum care for each individual resident. The Resident Care Director is responsible for general supervision and overall coordination of the activity and projects of all disciplines as well as budgetary performance. Responsible for reviewing performance evaluations to Resident Care Assistance and LPN’s as well as disciplinary action when needed. Also during the course of duty the Resident Care Director may be called upon to perform various practical nursing skills. The ability to work in a highly emotionally charged environment is required.

The Resident Care Director interprets policies and procedures, communicates and ensures implementation and follow-through with staff. The Resident Care Director, with the Executive Director, develops and maintains an implementation strategy for EOEA compliance and with the State and Federal Regulations governing assisted living facilities. He/she performs other administrative and supervisory duties to ensure efficient and profitable operation. The Resident Care Director accomplishes this by performing the following duties personally or through subordinate staff:

Essential Duties and Responsibilities:

· Team First. Attitude is everything. Accepts assigned duties in a cooperative manner. Performs other related duties as directed by Executive Director.

· Role Model: Assists staff in the provision of direct care to residents affords not only the opportunity to serve as a role model but also provides the Resident Care Director the opportunity to assess Resident Care Assistants’ skills and a better recognition of the supports and constraints under which the staff function.

· Resident Advocate: Function as liaison between staff and administration, staff and families, staff and service providers including physicians to promote optimal care for the resident on both a formal and informal basis.

· Assesses potential residents and participates in the selection of residents to move into the community.

· Develops Individual Service Plans including necessary ADL needs, IADL needs, physical, social and recreational assessments, prior to admission and biannually, as well as necessary.

· Works with the Executive Director to develop and coordinate the facility educational programs including, but not limited to, orientation and in-service for all community personnel.

· Performs Resident Care Assistants’ training, skill assessment and/or reviews assessment, to meet the care needs of the residents, in accordance with EOEA requirements, and to ensure consistent implementation of the ISP.

· Determines staffing needs and hires and terminates wellness staff as necessary.

· Directs, coaches, evaluates and supervises all resident care staff and initiates corrective action as necessary, and ensures that the Wellness staff follows community and department policies and procedures at all times.

· Develops prepares and analyzes quality assurance reports with Executive Director and presents as necessary to EOEA.

· Identifies safety hazards and initiate corrective action as necessary.

· Observes infection control, hazardous materials and all other health and safety procedures relating to nursing and housekeeping services.

· Responsible for the safety of residents under his/her care.

· Observes, communicates, and ensure that all Wellness staff adhere to Resident's Rights policies at all times.

· Observes all facility safety policies and procedures.

· Is on call 24 hours a day, 7 days a week.

· Assumes accountability for all information contained in the employees' handbook.

· Performs other related duties as directed by the Executive Director.

· Maintains confidentially at all times.

General Requirements: The environment can be fast-paced and sometimes emotionally charged when dealing with staff, families and residents. It requires effective management of time and schedule constraints, interpersonal communications and “customer” service demands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position has been identified in the "At Risk" category for exposure to blood borne pathogens. All personnel responsible for resident care are offered the HBV vaccine free of charge (refer to Exposure Control Plan). Must accept risk of working in a group setting, where there may be occasional resident combativeness, and need for behavioral intervention. The worker must have knowledge, skills and training appropriate to do the work required, including demonstrated maturity to handle effectively emotionally demanding and stressful situations including the end phases of life.

Qualifications Requirements.

Computer literacy in word processing and database software.

Knowledge of current state and federal regulations, community resources, alternatives to long term care and of current Medicare and Medicaid regulations.

1. Bachelor’s or equivalent; preferably Bachelor’s of Nursing degree, and two years related experience as Elder Care Provider or with disabled; or equivalent combination of education and experience.


Language/Communication Skills:

The Resident Care Director must have the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of staff, residents, families, and the general public. Ability to read, interpret and explain various legal documents and medical forms. Ability to effectively communicate both in writing and orally. Ability to maintain confidentiality at all times. Ability to conduct meetings.

Physical Demands:

Continuous (66 to 100% of the time): none

Frequent (31-65% of the time): Standing, walking, climbing stairs, bending stooping, kneeling, crouching, twisting, lifting, carrying, repetitive hand motion,

Occasional (10-30% of the time): Crawling, sitting, pushing, pulling, reaching, fine motor handling weight lifting/manual carrying up to 25 pounds.

Rarely (less than 10% of the time): Working overhead, balancing. weight lifting/manual carrying up to 50 pounds.

Work Environment: Work is performed in a residential environment. The Resident Care Director may perform some duties in the apartment setting, common areas or out-of-doors. The sites may require him/her to travel in every type of weather condition throughout the day. Paperwork is usually performed in a typical office environment. There may be community travel to assist admissions and/or medical appointments.

Hours: The position is usually full time (40 hours each week). On-call, evening and Weekend coverage is required.

Equipment Used: May use various cleaning tools and equipment, including vacuum, mop, and broom. They may also be called upon to assist with audiovisual equipment, televisions, VCR's and social recreational equipment. All personnel are required to use personal protective equipment where appropriate, including gloves, mask, apron, glasses following universal precautions as set forth by the Center for Disease Control.

Additional Responsibilities: AS ASSIGNED

Landmark Senior Living

Why Work Here?

We are a family owned business that thrives on a culture of care for our team and our residents

Landmark Senior Living is a family owned business that started as a real-estate development company in 1985 to address an acute need for affordable, well-maintained housing. The need was met by acquiring previously neglected, historically significant, properties, which were then totally rehabilitated and reintroduced into the community. The company has evolved in 1990's to meet a new growing need for a huge segment of the population who were no longer able to live on their own. We are now operating four communities in Massachusetts and one in New Mexico with a focus on providing outstanding care for our residents, treating them as family.


63 Parker Hill Avenue, Boston, MA 02120
Boston, MA


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