We are a software company looking for a bright and driven Client Success associate.
Our company upholds a high standard of client-centered support. We offer phone, email, and Skype as possible outlets for our clients to reach out to us.
This position is not just about contacting our clients and asking if they are happy. It's about being proactive in catching problems, being able to solve problems on your own, and being a representative voice for our clients.
Professional phone etiquette
People person - you must be able to generate a conversation out of thin air
Strong written and oral communication skills
Candidate must be patient and meticulous with a high level of critical thinking
Answer/make phone calls to clients
Maintain relationships and accounts for upwards to 2000 clients
Communicate clients needs
This position has a lot of room to grow.
Date when you can start
Rate of pay desired
*If we do not receive all of these items, we will not consider your resume.