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Hotel General Manager

Lamont Companies, Inc. Boulder, CO
  • Posted: 15 days ago
  • Full-Time
  • Benefits: Medical, Dental

Join our team now! We are in search of a Hotel General Manager in the Boulder/Longmont area! If you are interested in being part of this exciting hotel and consider yourself to be an energetic and motivated individual, please apply now!

Job Overview

Responsible for the overall success of the hotel, meeting or exceeding objectives and goals for revenue and profit, and ensuring guest satisfaction. Manages all areas of the hotel in accordance with brand standards to achieve a friendly atmosphere of superior guest service and provide quality. They will oversee all aspects of the hotel operations including guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development.

Supervisor Title

Regional Manager

Essential Job Functions

· Guest Relations

o Be available and approachable to all guests

o Ensure that departments achieve or exceed guest’s service expectations

o Be proactive when it comes to handling guest concerns

o Maintain professionalism and courtesy to all guests

· Staffing

o Promote teamwork and group morale

o Lead by example through self-confidence, energy, and enthusiasm

o Post openings to fill open positions as necessary

o Meet with staff for their annual reviews

o Develop a good work environment that attracts potential employees

o Ensure that training for new team members are thorough

o Monitor employee recognition programs

· Financial

o Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction

o Comply with all corporate accounting procedures

o Aggressively minimize accident, workmen’s compensation and unemployment claims and their resulting costs

o Oversee all property accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, and payroll and ordering procedures.

· Sales & Marketing

o Implement and encourage hotel participation in corporate national sales and marketing programs

o Continually solicit new business for the hotel

o Monitor group block and direct bill processes

o Review period end reports

· Operations

o Perform hands-on duties as needed to deliver guest services

o Provide a safe working environment

o Audit to ensure guest rooms, public spaces, grounds, work and kitchen areas meet sanitation and cleanliness standards

o Ensure cross-training of all employees

· Administrative

o Ensure property hiring practices comply with I-9, ADA and EEO requirements

o Maintain current licenses and permits as prescribed by local, state, and federal agencies

o Scheduling of management team includes coverage of weekend and evening hours

o Carry out all reasonable requests of which you are capable of performing

o Conducts reviews in a timely fashion

Additional Responsibilities

Any other duties as assigned by supervisor

Qualifications & Requirements

· High ethical standards, analytical ability, and excellent communicator—written & verbal

· Demonstrate outstanding leadership

· Able to delegate responsibilities

· Background in the hospitality industry

· Flexibility to be on the property whenever needed to ensure full staffing

· Computer literate

· Exceedingly organized and efficient with the ability to multitask

· Able to work in a fast-paced environment

· Must be able to problem solve in order to resolve guest issues that may arise

· Must be able to respond to emergency situations

· Will be required to work holidays and weekends

Lamont Companies, Inc.

Founded by Jeff Lamont in 1998, Lamont Companies began to undertake their first project, a Holiday Inn Express in Aberdeen, SD. From these unassuming beginnings, and with the help of a dedicated team, Mr. Lamont has aggressively developed many franchised hotels, convention centers, restaurants, strip malls, apartment developments and casinos throughout the United States. During this expansive growth, Mr. Lamont and his team mastered every facet of modern hospitality development and management, providing for the foundation and inception of what is now a first-rate, multi-unit hotel management and development company. Currently, LCI continues to grow in the hospitality market with a number of developments in various stages of construction. With a focus on new-build properties, LCI consistently develops quality products in every market it enters. Going beyond the requirements of each brand or tenant, LCI ensures its customers comfortable accommodations in inviting surroundings with gracious hospitality. We are a full, turnkey real estate development, management, investment, construction, and procurement company catering to the hospitality and development industries.

Address

Boulder, CO
USA

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