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Customer Service Representative - FT Seasonal -Training starts 8/19/19

LTD Commodities Lincolnshire, IL
  • Posted: 28 days ago
  • $14 to $14 Annually
  • Full-Time
  • Benefits: 401k

Customer Service Representatives - Full Time Seasonal

Look no further! Come join our growing company, and be part of our new facility in Lincolnshire! Work for a company that recognizes your hard work and dedication!


LTD Perks & Benefits:

  • Competitive pay and a robust training program
    • Pay starting at $13.50 and weekly paychecks!
    • No experience necessary!
    • Paid training
    • Employee referral bonuses
    • Holiday pay
  • Company discounts
    • Enjoy 35% off all catalogs (LTD, AmeriMark and Dr. Leonard’s brands)
  • Fun environment
    • A business casual environment where you can wear your jeans to work every day!
    • Seasonal events, activities and contests
  • Other Benefits
    • 401(k)

As an LTD Customer Service Representative, you will be responsible for:

  • Answering inbound calls for customers wanting to buy products seen in our catalogs or online, checking on order status, requesting replacements, handling damages and refunds, etc…
  • Engaging customers, making them feel valued and appreciated by reinforcing their purchase choices and handling their issues in a friendly and efficient manner
  • Upselling our products as well as selling other programs/services

General Requirements

  • Computer skills required
  • Must be able to navigate through websites and multiple screens
  • Ability to learn computer programs/screens
  • Must be punctual and have good attendance
  • Excellent communication skills/speaking in a professional manner
  • Fluent (reading, writing, and speaking) in English with clear enunciation/pronunciation
  • Able to actively listen, analyze information properly and make logical decisions

Training/Schedule Requirements

  • Paid Training: class starts, August 19-August 30, M-F, 12:30pm to 8:30pm
  • Attending all training days in full is mandatory
  • Schedules after training are assigned between 12:00pm – 11:00pm Monday – Sunday
  • Work schedules will be issued approximately 10 days in advance
  • All full time candidates will work between 30-40 hours per week and will need to have availability on Saturdays, Sundays, Mondays and Holidays, including Black Friday and Cyber Monday (we are closed on Thanksgiving and Christmas Day)
  • Our current contact center hours of operation range from 7:00am until 11:00pm M-F, Saturdays 7:00am- 9:00pm and Sundays 7:00am - 8:00pm

LTD Commodities

Why Work Here?

Business casual workplace, people focused company, family environment, weekly paychecks, employee appreciation events

We believe everyone has a talent. LTD provides a collaborative and dynamic environment for you to do what you do best. We want difference makers, innovators and thought leaders. From our humble beginnings as a family-run mail-order business, we have grown to become a national catalog retailer and eCommerce business. For over 50 years, LTD has provided home goods and unique gifts to our customers at tremendous values. We remain a privately held company focused on one premise exceeding our customers expectations! If you are looking for an opportunity to wow our customers and contribute to our growth, we invite you to share our vision and shape your future at LTD.

Address

200 Tri-State International, Lincolshire, IL 60069
Lincolnshire, IL
USA

Website

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