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Client Services Specialist

LS Carlson Law, PC
Mission Viejo, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

LS Carlson Law, PC is seeking a full-time intake specialist to join its team.


We’re seeking a qualified intake specialist to assist in onboarding new clients. The representative will need to have a strong understanding of a typical case cycle, excel at navigating conversations, and communicate the firm’s experience in a variety of legal matters. The ideal candidate will be a quick learner with exceptional interpersonal skills, and the ability to showcase our services in a compelling way.


  • Qualifying and disqualifying inbound leads in a high-volume environment using calls, emails, and LinkedIn InMails.
  • Representing the firm as the first point of contact with confidence and empathy.
  • Building credibility and value in our service offering through strategic research and preparation.
  • Creating and evolving intake scripts as new service offerings are added.

Who We're Looking For:

Someone who is:

  • Driven by goals;
  • Personable;
  • Adaptable;
  • Detail oriented;
  • Organized;
  • Able to multitask;
  • Skilled with exceptional telephone etiquette;
  • Experienced working in client-facing environments;
  • Knowledgeable regarding conflict resolution techniques; and
  • Willing to work in a fun, but hard-working, environment.

Skills and Qualifications

  • 3-5 years in a sales setting
  • Excellent communication, interpersonal, problem-solving, presentation, and organizational skills
  • Proficiency with sales management software/CRMs


  • Work in a small team of your peers;
  • Frequent firm outings/activities;
  • Holiday parties; and
  • Much more!

To Apply:

Please upload an updated resume.

LS Carlson Law, PC


85 Enterprise

Mission Viejo, CA