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Growing IT Consulting Business, System Admin/Network Admin

LMJ Consulting Anchorage, AK
  • Expired: over a month ago. Applications are no longer accepted.

Growing IT Business is looking for a new full time System Administrator/Network Engineer. The candidate should convey a strong dedication to quality customer service, excellent follow through, attention to detail, and work well both independently and cooperatively.

Job functions:
-IT Support relating to issues with the computer systems and network infrastructure.
-Support services for Microsoft related technologies: Office365, Windows Server, Exchange, SQL, SharePoint, etc.
-Support services for virtualization technologies; specifically, Microsoft Hyper-V.
-Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
-Administer hosted and cloud solutions for customers using technologies that meet their requirements.
-Support disaster recovery solutions.
-Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets.
-Administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
-Document maintenance for all computer systems and network infrastructure.
-Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages.
-Ability to work in a team and communicate effectively.
-Escalate service or project issues that cannot be completed within agreed service levels.
-Responsible for entering time and expenses in ticket system as they occur.
-Work through project tickets and phases in ticket system as assigned by a Project Manager.

Qualifications:
-Vocational IT school and/or Associate/Bachelor's degree, preferably in computer science or a related field.
-A minimum of 2-5 years of IT experience.
-Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Cisco CCNA, or VMware VCP, CISSP
-Superior telephone and in-person etiquette and the ability to deal effectively with end users, peers, vendors, and management, even under stressful conditions
-The ability to organize and prioritize several projects and tasks at one time
-Diagnosis skills of technical issues.
-Ability to multi-task and adapt to changes quickly.
-Technical awareness: ability to match resources to technical issues appropriately.
-Understanding of support tools, techniques, and how technology is used to provide IT services.
-Typing skills to ensure quick and accurate entry of service request details.
-Self-motivated with the ability to work in a fast moving environment.

LMJ Consulting

Why Work Here?

Amazing clients, great team, lots of room for growth!

Who is LMJ Consulting? We're a top IT consultancy and managed services company in SF Bay Area, supporting over 200 businesses annually. We offer IT support for WiFi, security, helpdesk, strategic development, network support, and systems automation. We also ensure seamless office moves and buildouts for clients both large and small. Despite all this growth, we’re a very stable company, privately held, and almost 20 years in business. Be a part of something awesome and bring your skills to our team. We provide you with the tools, systems, administrative team and the training to do great work. We offer 401K, medical, dental, paid-time-off, and more. http://www.LMJConsulting.com

Address

4300 B St Suite 307
Anchorage, AK
USA

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