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Customer Service Representative

LMG Healthcare Cupertino, CA
  • Expired: over a month ago. Applications are no longer accepted.

· Process sales orders and returns

· Set up and manage customer accounts

· Provide comprehensive support to the field sales force

· Consult and collaborate with hospitals, doctors, patients, clients and vendors as needed

· Adherence to the Company’s quality system relating to sales forms and functions

· Manage and resolve incoming product support and service inquiries

· Proactively follow up with customers on any open issues

· Coordinate returned goods company’s Quality System SOPs.

· Be aware of FDA QS Regulation, ISO13485, EU Medical Devices Regulations and follow the requirements per the company’s Quality Manual.

· Promptly notify QA of any Product Complaints.

· Record and maintain all customer transactions in company’s ERP system.

LMG Healthcare

We are in business to help healthcare providers do what they do best. Running a successful practice, hospital, care center, or clinic is not just about practicing medicine. It is also crucial to manage the business side of the overall operations. Efficiency is a top priority for today's healthcare organization. LMG Healthcare offers a full suite of services that support healthcare organizations of all shapes and sizes meet their operational and clinical objectives. We have worked with and have helped some of the most prominent organizations in the healthcare industry.


Cupertino, CA