Skip to Main Content
← Back to Jobs

Provider Relations / Credentialing Assistant - Dental Insurance

LIBERTY Dental Plan Tampa, FL
  • Expired: 18 days ago. Applications are no longer accepted.

This position is responsible for reviewing dental provider contracts and for providing support to Network Managers as well as the Provider Relations management team.

  • Understand various contract documents, fee schedules, addenda, and credentialing applications as required to contract new dental offices
  • Review provider contracts, updates, and terminations received from Network Managers to ensure documents are complete before submitting them for processing
  • Contact dental offices to obtain missing documents or collect provider data as assigned by management
  • Research available systems and work with other departments to assist in resolving provider network questions
  • Assist in responding to provider inquiries received from Member Services or Provider Inquiries mailbox as well as other departments
  • Work closely with Network Managers to update and monitor tracking logs as needed for various service projects
  • Communicate with management on contract issues and propose process improvements

Education and/or Experience:

  • High School Diploma required; Bachelor’s Degree (BA/BS) preferred
  • Experience with provider credentialing required
  • Experience with **processing provider contracts**
  • Previous experience in Dental PPO or DHMO environment preferred
  • Experience with Florida Medicaid preferred

Specific Skills/Knowledge:

  • Strong customer service and verbal communication skills
  • Strong organizational and prioritization skills
  • Proficient in Microsoft Word, Excel, and Outlook
  • Detail-oriented
  • Ability to work independently and meet objectives
  • Ability to define problems, collect relevant data, establish facts, and draw valid conclusions
  • Ability to utilize resources available to research issues and follow through until resolved
  • Ability to communicate effectively with employees at all levels of the organization, both orally and in writing.

Sponsorship and Relocation Specifications:

LIBERTY Dental Plan is an Equal Opportunity Employer.

No relocation assistance or sponsorship available at this time.

LIBERTY Dental Plan

Why Work Here?

Excellent benefits, room for growth, awesome leadership, fun team!

Now serving over 4 million members nationwide, LIBERTY strives to provide the best customer service for not only our external customers, but our employees, who contribute to our success. LIBERTY puts people at the center of everything we do. We offer an environment where you can be challenged, pursue goals, develop and cultivate new skills. At LIBERTY, we are employee-focused and are committed to our people, their job satisfaction, their welfare, and of course, their safety.


7870 Woodland Center Blvd, Tampa, FL 33614
Tampa, FL