Healthcare Call Center Representative
- $18 Hourly
- Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
LHH Recruitment Solutions is seeking a dedicated Healthcare Call Center Representative to join our client’s team and become a pivotal point of contact for patients seeking healthcare information and assistance. In this role, you will handle inbound calls with professionalism, compassion, and efficiency to ensure an exceptional patient experience. Your responsibilities will include addressing inquiries, answering phone calls, scheduling appointments, verifying patient information, and directing calls to appropriate healthcare professionals or departments.
If you want a new exciting job opportunity with an organization that offers career growth and advancement, then please apply now!
Respond promptly to incoming calls from patients and provide accurate information regarding healthcare services, appointments, and general inquiries
Verify and update patient records while ensuring confidentiality and compliance with healthcare regulations
Assist patients in navigating healthcare processes, including appointment scheduling, referrals, and insurance-related queries
Resolve patient concerns or issues, escalating complex matters when necessary, and maintain detailed documentation of interactions
Collaborate effectively with healthcare teams to coordinate patient care and ensure seamless communication
Strong communication skills and a customer-focused attitude
At least 1 year of experience in customer service, office administration or a call center environment
Confident in using computer systems
Empathy, patience, and the ability to multitask efficiently in a fast-paced environment
Prior experience in a healthcare-related role or customer service position is a plus
40 hours per week
Long-term contract to hire
Located in Serra Mesa , San Diego
Compensation: $18.00 per hour to start, increase upon conversion
Excellent benefits when brought on permanent
If you have the qualifications above and are interested in this opportunity, then please apply now. We are conducting interviews as soon as possible. If you are curious what else is available, please review the LHH website!
Pay Details: $18.00 per hour
Search managed by: Ciara Norton
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
LHH Recruitment SolutionsSan Diego, CA
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