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Healthcare Call Center Representative
LHH Recruitment Solutions San Diego, CA

Healthcare Call Center Representative

LHH Recruitment Solutions
San Diego, CA
Expired: over a month ago Applications are no longer accepted.
  • $18 Hourly
  • Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
  • Contractor
Job Description

LHH Recruitment Solutions is seeking a dedicated Healthcare Call Center Representative to join our client’s team and become a pivotal point of contact for patients seeking healthcare information and assistance. In this role, you will handle inbound calls with professionalism, compassion, and efficiency to ensure an exceptional patient experience. Your responsibilities will include addressing inquiries, answering phone calls, scheduling appointments, verifying patient information, and directing calls to appropriate healthcare professionals or departments.


If you want a new exciting job opportunity with an organization that offers career growth and advancement, then please apply now!

Key Responsibilities:
 

  • Respond promptly to incoming calls from patients and provide accurate information regarding healthcare services, appointments, and general inquiries

  • Verify and update patient records while ensuring confidentiality and compliance with healthcare regulations

  • Assist patients in navigating healthcare processes, including appointment scheduling, referrals, and insurance-related queries

  • Resolve patient concerns or issues, escalating complex matters when necessary, and maintain detailed documentation of interactions

  • Collaborate effectively with healthcare teams to coordinate patient care and ensure seamless communication


Requirements:
 

  • Strong communication skills and a customer-focused attitude

  • At least 1 year of experience in customer service, office administration or a call center environment

  • Confident in using computer systems

  • Empathy, patience, and the ability to multitask efficiently in a fast-paced environment

  • Prior experience in a healthcare-related role or customer service position is a plus


Working Hours:

  • Monday-Friday

  • 40 hours per week

  • 8:00am-5:00pm PST

  • No overtime


Details:

  • Onsite

  • Long-term contract to hire

  • Located in Serra Mesa , San Diego

  • Compensation: $18.00 per hour to start, increase upon conversion

  • Excellent benefits when brought on permanent

If you have the qualifications above and are interested in this opportunity, then please apply now. We are conducting interviews as soon as possible. If you are curious what else is available, please review the LHH website!
 



Pay Details: $18.00 per hour

Search managed by: Ciara Norton

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

Address

LHH Recruitment Solutions

San Diego, CA
92123 USA

Industry

Business

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