This is not a remote position, you will be required to work onsite. As an essential business we are enforcing every precaution advised by the CDC to ensure a safe working environment.
We are seeking a Client Care Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. This is not a call center position. You will need to be comfortable with interacting with customer in person.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and offer solutions to customer issues
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
LEI Home Enhancements
Why Work Here?Growing company with 35 locations nationwide. Looking for solid team members to help us continue to grow!
Awesome Team, great work environment!!!