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Assistant Food & Beverage Manager

LEGENDS CLUB GRILL LLC Prior Lake, MN

  • Posted: 7 days ago
  • Full-Time
  • Benefits: dental, life insurance, medical
Job Description

LEGENDS CLUB ASSISTANT FOOD & BEVERAGE MANAGER JOB DESCRIPTION GENERAL SUMMARY The F&B Managers priority is to assist with managing the dining room, events, golf tournaments, beverage carts, and outdoor grill. This includes supervising food and beverage service while assuring a high standard of appearance, hospitality of service personnel and cleanliness of the facility. ESSENTIAL DUTIES AND RESPONSIBILITIES • Approaches all encounters with guests, members and colleagues in a professional, friendly, service-oriented manner • Maintains constant communication with guests to ensure all expectations are met or exceeded • Remains alert of complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction • Coordinates with other staff and departments to set up for success • Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service • Ensures all functions are set and staff is prepared and organized before required time on Event Pro • Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive • Ensures proper setting of buffet tables and other food service tables • Monitors F&B team to ensure all operating procedures are followed • Supervises or delegates clearing and post function cleanup • Maintains clean and orderly back areas, pre-function areas and storage areas • Assures that all china, glassware, silverware, linen, etc. are returned to their proper locations after each event or service • Supervises the handling, storage, and security of all catering service equipment, and golf carts • Ensures staff training programs are implemented and measured regularly • Conducts regular staff meetings to build rapport and ensure staff is well informed • Evaluates performance of banquet staff provides feedback and coaching as needed • Meticulously plans events with all staff to ensure execution is achieved at the highest level • Conducts regular meetings with the managers, director of F&B as well as the GM to continuously evaluate strategies and ideas for enhancements to benefit the guest experience • Reviews scheduling and labor needs to meet the guests’ needs as well as maximize efficiency • Prepares daily summary of events as required • Assists with developing marketing and promotional programs as it relates to the food and beverage department. • Operate within all guidelines, policies, standards and constraints as established by Legends Club and implement all mandatory standards of operations as they relate to the food and beverage operations. KNOWLEDGE, SKILLS AND ABILITIES • Previous supervisory experience is required • Knowledge of food and beverage operations and preparation is required • Excellent communication and guest relation skills • Ability to work well with a large group of people in a team environment • Ability to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results • Must maintain composure and objectivity under pressure • Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests • Ability to work a flexible schedule including nights, days, weekends and holidays

LEGENDS CLUB GRILL LLC

Address

8670 Credit River Blvd Prior Lake MN 55372

Prior Lake, MN
USA

Industry

Food

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