Here At LD Solutions, we focus highly on personal development and sales structures within our industry. We strive in cross-training individuals in the sales, marketing, and management departments for maximum results. In this role you may be responsible for helping customers by providing product and service information and resolving technical issues.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Those looking to grow quickly into a Managerial Role are encouraged to apply!