Our fast growing real estate investment firm is seeking a Customer Service Representative with outstanding phone skills. This is a work from home position, so you need to be an organized, motivated, and independent professional. Previous real estate experience is not necessary. Previous experience in customer service for incoming and outgoing calls is REQUIRED.
This job requires a high level of enthusiasm, professionalism, ability to project a positive attitude over the phone and a knack for getting people to feel comfortable talking to you. We are also looking for people who are self starters, but can also take direction, are quick learners, and have a desire to be the best they can be.
This position will involve inbound and outbound calls to/from homeowners in the Tampa Bay Area (primarily in Pasco and Pinellas Counties), who have received one of our marketing pieces about purchasing their home. It is up to you as the Customer Service Representative to manage those calls and create an instant rapport while gathering basic information about their property. As the Customer Service Representative, your primary goal is to set appointments for our House Buying Specialists to meet with the sellers. All information gathered during the call will be entered into our CRM (database) system and leads within the system managed by you.
Compensation: $400 - $500/week (plus bonuses)
Work from home. No commute.
TRAINING will be in Clearwater for the initial 2 weeks to 1 month.Compensation:
$400 - $500/week (plus bonuses)Responsibilities:
Roles and Responsibilities:
- Manage inbound/outbound calls (90% of all incoming calls MUST be answered LIVE).
- Returned any missed calls with 5 minutes.
- Gather information from callers about their property (scripts provided).
- Create rapport with callers and gauge motivation to sell.
- Set appointment for House Buying Specialists.
- Enter all information gathered from caller into company CRM (database).
- Continue to follow up and nurture old leads from our CRM.
- Must be a self starter/motivated, team player, and doesn't get discouraged with "No's" from seller.
- Motivated individuals who like to deal with people on the phone.
- You will be on the phone for up to 6 hours per day.
- Can work from home productively w/o distractions (all calls recorded; work productivity tracked).
- Must be able to speak well on the phone and build excellent rapport with all personalities.
- Must have own computer and fast internet connection.
- Able to enter data into computer based CRM system.
- Knowledge of the Tampa Bay Area.
We are a small group of very driven and hard working individuals who take what we do very seriously and we have a lot of fun working together! We are all about the TEAM and helping each other succeed! Our company motto is "We don't just buy houses, we help people move forward." With that, not only do we all work towards making a lot of money, but it's important for us to build a positive and enjoyable work experience, where honesty, trust, and personal success is equally as important. We all realize we're part of something great and appreciate the opportunity to do what we do!
For more information about the company, please visit us on the web at: http://lightningcapitalhousebuyers.com/