Integration Program Manager

L7 Informatics

At L7 Informatics, Inc., our mission is to revolutionize scientific processes and data management to accelerate precision health across life sciences, healthcare, and nutrition value chains. Our end-to-end solutions and services enable researchers to make new genomics discoveries, precision therapeutics manufacturers to create higher fidelity therapies, health systems to provide superior diagnostics and standard of care, and precision agriculture to meet tomorrow's needs. 

We are hiring a few Integration Program Managers to manage projects that deliver high-quality customer implementations of L7's flagship software Enterprise Science Platform (ESP). This is a highly visible role that requires a blend of technical project management expertise, industry experience and strong interpersonal skills when collaborating with customers and colleagues.

Here are some fun things you'll get to do:

• Collaborate with internal implementation Field Application Science (FAS), Application Engineering (AE) and Quality teams to deliver agile integrations of ESP for laboratory, clinical or manufacturing operations in a variety of settings (i.e.early stage research through commercially viable cell & gene therapy manufacturers)
• Own all elements of project management lifecycle, including:
  • Become the customer's key point of contact for all aspects of the implementation project while supporting the L7 team in managing scope, change requests and quality 
  • Leading customer meetings (kick-offs, joint steering committees (JSCs), status meetings, etc.)
  • Building, managing, and tracking project plans in JIRA using agile / scrum methodologies
  • Supporting integration teams in facilitation of requirements gathering and the translation of requirements into user stories and JIRA tickets
  • Coordinating and facilitating QA testing and user acceptance testing
  • Gather and mitigate, risks and escalate risks and issues to leadership via internal and external status updates when required
• Enhancing L7 relationships with existing customers by:
  • Identifying potential business expansion opportunities across and within organizations
  • Partnering with the implementation team on preparing Statements of Work for upselling and expansion
  • Build and expand knowledge and understanding of laboratory, clinical, manufacturing operations, cell & gene therapy industry trends
  • Advocate for continuous improvement of processes and technology
• Conduct onsite visits with new clients at the kick-off of an implementation (max 25% travel as necessary)

What will make you a good fit:

• Bachelor’s degree (at a minimum) 
• At least 3 years of technical project management experience, preferably in systems integration
• Work experience in diagnostic, therapeutics manufacturing/pharmaceutical, or biotechnology industries (at least one of these is a must)
• Experience with agile, scrum, Kanban or other software development approaches
• Experience with Jira, Confluence, Project and/or other project management tools
• Must have experience in implementing digital transformation projects
• Exposure to high rate of change and growth environments 
• Ability to thrive in fast-paced and deadline-driven customer-facing environment
• Ability to work quickly while maintaining strong attention to detail and accuracy
• Ability to learn complex technical application systems
• Strong communication and organizational skills
  
• Willingness to travel for onsite client visits as necessary
• Must be a US resident (unfortunately we are unable to sponsor a work Visa)

What will make you stand out?

• Relevant experience specifically within scientific, clinical and/or manufacturing environments/industries
• Specific educational focus or background in life science or business operations
• Relevant program or project management experience specifically within systems integration
• Familiarity with life science laboratory operations
• Experience with software in FDA-regulated environments (GxP, CAP/COLA/CLIA, 21CFR) 

General Hiring Process:

• An initial conversation with the hiring manager to learn more about the role & team
• Quick conversation with someone from our talent team to learn more about culture & benefits
• Technical roles may require a homework challenge
• Meet the team

If your experience and skills do not exactly match the job description, we value passion and curiosity and recognize that everyone comes with a unique background and perspective. If you’re not sure if you meet the qualifications of the role, please feel free to apply for the "Dream Job" so that we can keep your resume on file and contact you when the right fit comes around.  

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status or any other characteristic protected by law.