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UI/UX Designer

San Mateo, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description


The UX Designer will be involved in all aspects of the UI/UX for Kyndi's AI as a Service (SaaS) platform: from interviewing customers and wireframing user experiences to working with the Product and Engineering teams to deliver designs to customers.

They need to obsess over solving the most challenging problems our customers face and maintaining a fierce focus on further developing our market-leading Natural Language Search solution. Their responsibilities will include, but not be limited to, the following:

  • Design thoughtful, visually appealing, and useful software user interfaces and experiences in a team environment.
  • Create user-centric designs by considering market analysis, customer feedback, site metrics, and usability findings.
  • Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes.
  • Conduct user research using a wide variety of qualitative and quantitative research methods, communicate research results to diverse audiences, and influence others through compelling insights and innovative ideas.
  • Collaborate with the Product Team to imagine customer-centric features that balance power and flexibility with ease of set-up and long-term management.
  • Produce rapid prototypes to help with ideation socialization and high-level scoping.
  • Conduct user testing of design concepts and prototypes to proactively refine ideas.
  • Partner with Product and Engineering teams to bring our vision fully to life. Produce mid-to-high fidelity concepts and prototypes; passionately advocate on behalf of our users through your designs. Work cross-functionally to balance creativity, reality, and shifting priorities.
  • Develop and own our product style guidelines for a consistent, beautiful, and enjoyable UI. Work with the Marketing team to ensure alignment with style guide for marketing collateral.
  • Team with Product Management and Customer Success to analyze a breadth of customer use cases and deployments. Provide UX consultation on customer engagements, and related feedback toward product enhancements.
  • Participate in the QA of each release to ensure usability is properly considered for each key persona. Perform QA against the wireframe specifications to ensure that style guidelines have been met.


  • This is a full-time remote position with operations based in San Mateo, CA and the Pacific time zone. An applicant must have proper paperwork to be employed in the United States, and must also be physically located within the United States. Kyndi is unable to provide H1B Visa or green card sponsorship for this position.
  • 3+ years of UX experience including owning all aspects of software design: user research, prototyping, interaction design and visual design.
  • Deep experience with designing robust, customer-centric SaaS solutions that are grounded in customer insights, data, and business goals.
  • Strong knowledge of SaaS interface design processes and methodologies.
  • Solid familiarity with both the capabilities and limitations of web technologies such as CSS3, HTML, and JavaScript. Nice to have: ability to code HTML/CSS.
  • Proven history of driving clarity from ambiguity.
  • A genuine passion for simplifying complex workflows and a deep empathy for users; thoughtful and inventive visual design skills. Experience using industry standard design/prototyping software.
  • A strong team player with the ability to lead cross-functionally and drive strong product outcomes, especially innovative ones, in close partnership with Product and Engineering leaders.
  • Exceptional verbal and written communication skills; the ability to clearly share product direction and value propositions with a spectrum of internal and external audiences.

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San Mateo, CA
94402 USA



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