Medical Supply Specialist (part-time)
- Expired: over a month ago. Applications are no longer accepted.
*This position is part-time, Monday-Friday
Provides general customer service to Kubat HealthCare's medical supply and equipment patients over the phone and in person.
RESPONSIBILITIES INCLUDE (BUT ARE NOT LIMITED TO):
- Promptly greet patients with a friendly, professional, and courteous demeanor
- Answer incoming patient phone calls
- Assist patients with product selection based on their need, insurance coverage and medical documentation
- Enter patient information into the company's operating system; obtaining and verifying appropriate insurance information
- Assist in servicing recurring patients supply needs
- Organize and stock retail product areas. Assist with stock orders.
- Develop a thorough knowledge of HME coverage guidelines for all qualifying insurances and apply these in processing customer orders
- Other duties as assigned
SKILLS AND ABILITIES:
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Excellent customer service and people skills
- Excellent organizational and time management skills
- Ability to occasionally lift up to 50 lbs and put together medical supply equipment to restock and help customer
- Must be able to maintain confidentiality
- Ability to use multiple computer programs and operating systems
- Positive attitude and willingness to adapt to change
- Excellent attention to details with good follow-through
- Strong ability to work independently
- Strong team player
- One to three years customer service experience
- Knowledge of medical terminology
- Bi-lingual (Spanish)
KUBAT HEALTH CARE IS AN EQUAL OPPORTUNITY EMPLOYER
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
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