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Service Manager

Krumland Auto Group
Hagerman, NM
  • Posted: 20 days ago
  • $100,000 to $150,000 Yearly
  • Full-Time
  • Benefits: 401k, dental, life insurance, medical, vision,
Job Description

Krumland Auto Group is looking for a Service Manager to join our organization.

We are looking for a personable, detail-oriented service manager to join our growing organization. In this position, you will provide excellent customer service experiences and maintain strong relations with manufacturers, dealers, and sales representatives. As such, you must be a positive, energetic leader who excels in working in a collaborative environment.

Service Manager Job Duties and Responsibilities

· Oversee all services and workspaces in shop

· Delegate and direct service tasks; monitor the progress of all current and pending projects

· Consistently deliver incredible customer service experiences by offering knowledge, advice, and answering questions and concerns

· Act as the highest source of information for all service, inventory, and product-knowledge concerns and work process matters (for both employees and customers)

· Manage and update invoices

· Process new orders and track inventory

· Communicate and maintain good relations with manufacturing reps and dealers

· Always keep a safe and clean workspace

· Monitor employee work and provide frequent progress reports in order to improve employee satisfaction and efficiency

· Follow and abide by all industry standards, regulations, and laws

· Help train new employees in company procedures, including safety and work processes

· Stay up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company

Service Manager Requirements and Qualifications

· 5 years of experience

· High school diploma or GED equivalent

· A dynamic leader with a proven track record in customer service

· Computer literate and proficient with inventory catalogs

· Excellent oral and written communication skills

· Must be fluent in English

· Works well under pressure and manages stressful situations with ease

· Organized, efficient, and results-driven

· Strong customer service and salesmanship skills

Other duties may be assigned.

Work 6 days a week, weekend and holiday work hours as required.

Benefits include medical, vision and dental insurance, 401K retirement savings plan, vacation time, holiday and sick leave, company paid continuing education, employee discounts and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

We are family owned and operated which makes for a great work environment!

If you or anyone you know of is interested go directly to our website and apply at http://www.kagnm.com/careers.htm

Company Description
Thomas Krumland, owner and founder of Krumland Auto Group, started his vision for the group when he purchased the Roswell Toyota dealership in August of 1997. Since then, Krumland has built and rebuilt seven (7) state-of-the-art dealership facilities in Roswell and Carlsbad. Those dealerships include Roswell Toyota, Roswell Honda, Roswell Nissan, Roswell Hyundai and Roswell Ford. In Carlsbad, located in southeastern New Mexico, there is Carlsbad Ford-Lincoln and Carlsbad Chevrolet. Each of these dealerships features a lounge for customers, free Wi-Fi, coffee & snack area, including a charging station for electric cars.

The Krumland Auto Group sells approximately 650 vehicles per month through these seven dealerships.

It is the mission of the Krumland Auto Group to constantly improve their processes to provide customers with a level of quality service and goods, respect for their customers’ time and money, and a helpful environment and attitude while maintaining strong ethics for integrity, honesty and respect. Tom Krumland says that his vision is to become the most loved car dealerships in New Mexico.

Krumland Auto Group

Why Work Here?
Great Benefits and lots of room for growth!

Thomas Krumland, owner and founder of Krumland Auto Group, started his vision for the group when he purchased the Roswell Toyota dealership in August of 1997. Since then, Krumland has built and rebuilt seven (7) state-of-the-art dealership facilities in Roswell and Carlsbad. Those dealerships include Roswell Toyota, Roswell Honda, Roswell Nissan, Roswell Hyundai and Roswell Ford. In Carlsbad, located in southeastern New Mexico, there is Carlsbad Ford-Lincoln and Carlsbad Chevrolet. Each of these dealerships features a lounge for customers, free Wi-Fi, coffee & snack area, including a charging station for electric cars. The Krumland Auto Group sells approximately 650 vehicles per month through these seven dealerships. It is the mission of the Krumland Auto Group to constantly improve their processes to provide customers with a level of quality service and goods, respect for their customers’ time and money, and a helpful environment and attitude while maintaining strong ethics for integrity, honesty and respect. Tom Krumland says that his vision is to become the most loved car dealerships in New Mexico.

Address

2211 W 2nd St

Hagerman, NM
USA

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