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Member Service Representative Teller

Konnect Resources San Pedro, CA
  • Expired: 13 days ago. Applications are no longer accepted.

An excellent company in San Pedro is looking for a Member Services Representative Teller who works well in a fast-paced environment. This position will provide friendly, fast and accurate service to members, and be responsible for explaining various products and services as well as recognize and suggest solutions to member’s needs. The position will support the Credit Union to exceed goals by provide account referrals. It will also abide by and maintain knowledge of Credit Union policies and procedures to protect member accounts and Credit Union assets.

Essential Responsibilities & Duties

  • Accurately perform teller transactions in accordance with Credit Union policies and procedures, and in compliance with regulatory requirements and security procedures, such as: Receive checks and cash for deposit to savings & checking accounts, verify deposit amounts, and examine checks for endorsement, negotiability and check-hold requirements.
  • Process withdrawals, transfers, credit card cash and line of credit advances, and loan payments.
  • Place stop payments of all sorts, process gift cards, and complete required forms.
  • Process and review disputes for ACH/Share Draft/Cards.
  • Maintain cash drawer within prescribed cash limits and meet cash balancing requirements; dual control for TCD and vault.
  • Enroll members and cross-sell products.
  • Assist members by phone with account questions, products or services.
  • Assist members in completing loan applications.
  • Assist members with questions regarding their accounts, including Trust Accounts, IRAs and CDs.
  • Investigate errors on members’ accounts.
  • Provide friendly, fast and accurate service to members.
  • Explain various Credit Union products and services to members.
  • Recognize and suggest solutions for members’ needs.
  • Perform specific and delegated duties as assigned.

Job Qualifications (Knowledge, Skills & Abilities)

  • Requires an equivalent of a high school level of language, math and reasoning skills, and at least 5 years of experience in consumer or mortgage lending related experience within a credit union or banking environment.
  • Thorough knowledge of regulations affecting Credit Union’s membership eligibility.
  • Excellent sales and customer service, and interpersonal communications skills.
  • Ability to protect and adhere to member privacy and confidentiality guidelines.
  • Good written communication skills.
  • Good math, reading, and comprehension abilities.
  • Proficient in Microsoft Outlook, Word, and Excel.
  • Self-motivated and self-directed.
  • Good organization and time management skills and the ability to handle multiple projects with minimal supervision.
  • Good analytical and problem-solving skills. Ability to collect data, establish facts and draw valid conclusions.
  • Ability to maintain accuracy and promptly complete duties with a high degree of attention to detail while meeting demanding deadlines.
  • Ability to understand and follow written and oral instructions.
  • Working knowledge of English, spelling, and grammar.
  • Ability to maintain confidentiality regarding Credit Union records and data.

Work Schedule:

Monday to Thursday 9:00AM to 5:30PM

Friday 9:00am to 6:00pm

Pay: $17.00

Status: Temp to Temporary

To be eligible for the Bank Teller candidates must meet all of the following requirements:

  • Minimum 4 years current position-related banking or credit union experience.
  • Excellent sales and customer service skills.
  • Excellent written, verbal and interpersonal communication skills.
  • Excellent organizational and problem-solving skills.
  • Good math, reading, and comprehension abilities.
  • Proficient in Windows, MS Word, Excel, Internet, and 10-key.
  • Ability to protect and adhere to member privacy and confidentiality guidelines.
  • High School graduate or equivalent.
  • Must pass a credit check.
  • Loan processing experience desired.
  • FSP – Ultra Data or Symitar Financial Core System experience a plus.

Konnect Resources

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San Pedro, CA