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Area/Department Supervisor AZ - Flagstaff Market

Kohl's Flagstaff, AZ
  • Posted: July 10, 2019
  • Full-Time

JOB SUMMARY (Future Opportunities)
Increases customer loyalty, enhances the in-store experience, and creates a positive shopping environment for Kohl's Customers.
JOB ACCOUNTABILITIES
Executes workload and distributes tasks to support the customer experience
Serves as leader on duty to ensure a positive and compelling customer experience
Observes associate performance and provides feedback in partnership with Assistant Manager/Store Manager
Delivers the highest level of customer service supporting Kohl's "Yes We Can" culture through effective problem solving

Additional responsibilities based on specific supervisor role:

Sales Supervisor:
Trains Associates on selling floor operation and best practices
Executes department and fitting room recover and replenishment
Identifies merchandising opportunities to increase sales while improving operations
Ensures team merchandise fixtures and maintains non-promotional signs

Service Supervisor:
Trains associates to maximize performance and customer experience
Oversees daily functions of the Cash office (i.e. register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
Maintains organization of the registers and service desk areas
Supervises and assists in accurate and efficient processing of customers' requests and transactions

Stockroom Operations Supervisor:
Ensures accuracy of paperwork, vendor returns, transfers, and all other merchandise handling functions
Advocates and executes Kohl's best practices including continuous flow, ad set, and merchandise presentation
Ensures merchandise is prepped for merchandising process and sales floor is customer ready
Maintains stockroom organization and other operation guidelines and inspects/maintains all equipment

QUALIFICATIONS
REQUIRED
Effective verbal and written communication skills
Basic math and reading skills, legible handwriting, and attention to detail
Basic computer skills
Ability to work as part of a team and interact effectively with others
Ability to lift 50 pounds on an occasional to frequent basis
PREFERRED
Prior experience in sales, customer service, or other work with the public
Prior experience working with a team
+

Kohl's

Address

Flagstaff, AZ
86001 USA

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