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Customer Service Representative

Kocher + Beck USA, L.P. Lenexa, KS
  • Posted: 12 days ago
  • $30,000 to $40,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Kocher + Beck USA, L.P. in Lenexa, KS is seeking a highly energized, detail-oriented Customer Service Representative. This person will deal directly with customers through telephone, email, and fax. Prepare quotes and work orders for production and shipment to customers. Must be able to interact with all types of people and have a great outlook on providing the best customer service possible. A team player who can take the lead and establish and continuously meet/exceed department service goals and expectations. A person that displays professionalism in work attitude, flexibility, attendance, and language.

Position Type + Hours:

This is a permanent full-time position. Hours of work are Monday through Friday, from 8:00 am to 5:00 pm, 40 hours per week with very minimal overtime.

Requirements:

  • Associates Degree in a related discipline or at least two years of customer service experience is required
  • Has knowledge of commonly-used concepts, practices, and procedures pertaining to customer service (i.e. computers, telephones, copiers, fax machines)
  • Strong mathematics and technical skills are required
  • Advanced of computers skills, including Microsoft Office, Excel, and Word
  • Ability to speak, read, write and comprehend English at a level to effectively use/interpret instructions. Additionally, Spanish is preferred but not required.
  • Detail-oriented, time management, communication, and multitasking skills required
  • Able to work independently, as well as with others in a fast-paced environment
  • The ability to learn quickly is a plus

Benefits:

  • 100% Paid Health, Dental + Accident Insurance (employee-only coverage)
  • Health Savings Accounts, with employer contribution
  • 401(k), up to 6% match of your contribution
  • Life Insurance, Short + Long Term Disability
  • Vacation, Sick Time + Paid Holidays
  • Additional supplemental insurances plans are offered

Kocher + Beck USA, L.P.

Why Work Here?

Great Company, open door culture, a rewarding work environment with great hours, pay and benefits-

With around 100 employees at our Lenexa Facility, Kocher + Beck is a fast-growing company with a need for qualified employees. Kocher + Beck is a family-owned business that encompasses the spirit and tradition of innovation and teamwork. Kocher + Beck believes in giving the opportunity to grow within the company and recognizing hard work. That is only one reason Kocher + Beck USA L.P. is on track to become the largest tool manufacturer for the label and envelope industry in North America. Kocher + Beck USA L.P. is an equal opportunity employer.

Address

15850 W. 99th Street, Lenexa, KS 66219
Lenexa, KS
USA

Website

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