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Logistics Operations Engineer

Knapp Inc
McCordsville, IN
  • Posted: over a month ago
  • Full-Time
Job Description

At KNAPP (pronounced K-NAP, not Nap!) "We Make Complexity Simple" by using cutting-edge technologies to deliver groundbreaking solutions for our clients. By leveraging the latest software, AI, and Robotics technology we are disrupting the logistics automation industry. We work with the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.

We are a global company with our US headquarters right outside of Atlanta, GA. We specialize in dock-to-dock automation of the supply chain process for both B2B (Business to Business) and B2C (Business to Consumer.) With over 6,000 people in our group worldwide we are different than most other supply chain automation companies in that we not only offer robotics, but also offer software-based solutions as well. We also reinvest 7% of our revenues in R&D ensuring a strong and vibrant future! Come help us change the world! For more information, visit


The task of a Logistic Operations Engineer is to make sure work is planned with the focus of the business in mind. They are also the point of contact from Service Desk to determine the root cause analysis for all P1/P2/P3 issues. They provide data capture around KPI’s that feed into the daily/monthly reviews. An Operations Engineer handles all matters to the logistic operations and its machinery such as Incident, Problem and Change Management.

The role of an LOE therefore combines technical, training and administrative responsibilities. Another function is the coordination between KNAPP and its customer to finetune operations. They work as part of a team for the KNAPP customer and interact with the Service Desk and computer systems, software, physical technology (machinery), engineers and end users to increase stability, efficiency and establish best practices.

Essential Functions and Responsibilities:

  • Develops operational solutions
  • Determine impact on whole logistic system together with customer
  • Continuous Improvement Process
  • Monitor Performance
  • Improve operational quality results by studying, evaluating, and recommending process redesign


  • Bachelor’s Degree in Business and/or Logistics (preferred) or related field, or equivalent experience
  • An understanding of warehouse operations and supply chain management
  • 3-5 years related experience in warehousing, high volume manufacturing, distribution, production planning and/or transportation environment
  • Knowledge of WMS, WCS and SRC
  • An engineering industry background preferred
  • Operational experience within an automated distribution facility
  • ITIL Foundation
  • Excellent verbal and written communication skills
  • Self-motivated and a proactive approach to problem solving
  • Proven organisational skills
  • Customer focused
  • Strong interpersonal skills
  • Team oriented
  • Ability to lead and motivate others and work autonomously with minimum supervision


  • Industry competitive compensation
  • Great benefits with competitive employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
  • 401k with employer match and no vesting!
  • Paid Vacation & Holidays
  • Profit Sharing
  • Paid Parental Leave
  • Subsidized child-care
  • Tuition Reimbursement
  • Pet Insurance
  • Corporate Social Responsibility including recycling, sustainability, and volunteering

Knapp Inc


McCordsville, IN
46055 USA



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