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Sr Data Analyst (Product)

Kitchen United
Pasadena, CA
  • Expired: May 07, 2022. Applications are no longer accepted.

As a member of the Product team, you will help us bring in the data and insights that allow us to champion for the customer at every step of their product journey. We are just getting started on our data journey and there is much to do, experimentation will be expected, and an eager attitude is a must. You will perform under pressure, thrive in ambiguity, and have a passion delivering useful, usable, and scalable experiences. This role will report into the VP of Product.

About the Role:

Data Engineering: Work with our engineering teams to pull and extract interesting and meaningful data from a wide variety of internal data sources

Data Analytics: Provide guidance to Product Managers and stakeholders on how to best utilize and transform the data to become insightful and actionable

Data Science: Utilize a wide variety and resources and techniques to create forecasting to help us predict customer behavior and engagement

Data Evangelism: Work with our business leadership to help them understand the value of data and communicate to our product managers about how to interpret trends and data.

What You’ll Do

  • Partner with product managers and engineers to grow our SaaS and Marketplace products
  • Create data-driven insights that shed light on how customers use our our products and recommend how we can continue to grow usage and adoption
  • Balance adhoc requests from our customers and support teams with longer-term projects
  • Explore and analyze big data from a variety of sources – first party, third party, and product usage, to name a few
  • Build and iterate on dashboards that inform stakeholders across product, engineering, sales, and customer support teams
  • Conduct in-depth analyses that tell the story of how our products are being used and how they provide value to our customers
  • Design and instrument KPIs with product managers, engineers, and fellow data analysts
  • Create compelling presentations with actionable recommendations
  • Share your insights across the team and company, from your team members up to the executive staff
  • Help build the tools and infrastructure behind our data platform and analytics
  • Resolve customer problems and identify solutions that proactively solve future problems

Requirements
  • 4+ years of data analysis experience
  • Advanced working knowledge of SQL
  • Experience working with a BI tool like PowerBI, Heap, and Tableau
  • Knowledge of Python and/or R
  • Strong critical thinking and problem-solving skills
  • Success owning your own projects and driving these projects to completion
  • Hands-on experience with data pipelines and/or ETL processes
  • Excellent verbal and written communication skills, with the ability to communicate technical concepts to a non-technical audience
  • Strong business intuition and an ability to relate analyses to business goals and objectives
  • Ability to prioritize and execute tasks in a changing environment

Benefits
  • Employee Bonus Plan
  • Stock Options
  • 401K Program
  • Generous Vacation and Holiday Package, including paid volunteer days
  • Recognition Programs
  • Paid parental leave
  • Medical, Dental, and Vision Insurance covered by Kitchen United at no expense to you
  • FSA - Flexible Spending Account (pre-tax dollars to pay for medical expenses)
  • Life & AD&D Insurance, Voluntary Life Insurance
  • EAP - Employee Assistance Program
  • Commuter Benefits
  • New HQ office in beautiful Old Town Pasadena with indoor & outdoor office space
  • KU Company Swag
  • Referral Bonus
  • Employee Discounts at Kitchen United Mix Location

Kitchen United

Address

Pasadena, CA
91122 USA

Industry

Business

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