Skip to Main Content

Intuit Quickbooks - Cust Svs/Tech

Kirsten and Associates Time, IL

  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Help Intuit QuickBooks customers manage and grow their business. Great News! Agents who DO NOT pass the enrollment pre-assessment will automatically get a second chance to enroll by completing the self-paced prep course.

On a day-to-day basis, Service Partners can expect to participate in the following activities:
  • Interact with QuickBooks customers via phone, focusing on process related questions, data entry and navigation. 
  • Research, analyze and determine an appropriate course of action for QuickBooks customers.  
  • Be a positive representative for Intuit and the QuickBooks product; take a caring and empathetic approach to customer interactions.  
  • Articulate how to use the QuickBooks product accurately and efficiently resolve customer inquiries on the first contact. This includes having a thorough understanding of Intuit’s suite of products and educating customers on those that best meet their needs. 
  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires. 
  • Act as a technical resource when assisting customers to resolve problems with devices and equipment.

  • Outstanding problem-solving skills 
  • Displays patience, empathy, an ability to manage stress, the ability to work under pressure
  • Skilled and efficient in writing and verbal communication
  • Provides knowledgeable, friendly and eloquent customer service 
  • Knowledge and experience with Intuit QuickBooks a plus

As a Kirsten & Associates Agent, you will have access to PPO Affordable Health Care and Dental Coverage for you and your family.

Kirsten and Associates


Time, IL



View all jobs at Kirsten and Associates