General Manager

Finance:

• Ensures, and is accountable for controlling cost of goods
• Ensures proper team member coverage per the needs of business while maintaining target labor costs
• Oversees all cash management functions; Maintains proper loss prevention standards, including reviewing cash handling procedures, deposits and safe procedures
• Reviews daily time punches for accuracy; address time clock abuse (clocking in early or late) via coaching and/or documentation
• Oversees payroll processing weekly; provides final review and approval to all payroll registers
• Oversees ordering for dining room supplies and/or inventory for other supply categories

Operations:

• Schedule will include both day administrative work and evening floor shift
• Manages hourly employees in their daily responsibilities, providing clear, effective direction
• Prepares staff schedules
• Able to perform all POS functions, including opening and closing procedures, comps, voids and transfers, back office administration (employee creation, menu management, etc.)

Staff Management:

• Hires, trains, supervises, manages, coaches, counsels, and evaluates hourly employees
• Acts as role model for outstanding service; continuously works to elevate service standards, and personally embodies hospitality in daily actions
• Consistently monitors, coaches and encourages management team and hourly service employees to meet Company’s service standards

Essential Functions:

• Demonstrates positive leadership characteristics which inspire team members to meet and exceed standards
• Polished personal presentation
• Communicates information effectively and efficiently
• Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
• Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions
• Ability to perform essential job functions under pressure, maintains professionalism when working under stress
• Ability to utilize traditional software programs such as Toast, Microsoft Office (Word, Excel, Outlook, and PowerPoint), Tock Reservation System and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system
• Ensures that all staff are compliant with Company’s policies and procedures, as well as city, state and federal lawsEnsures that all staff
• Attends and/or organize mandatory meetings including staff meetings, leadership meetings, etc.
• Unpacks, stocks, & organizes all items in and around the restaurant to maintain highest level of cleanliness possible throughout restaurant pre-opening & after
• Performs all other related and compatible duties as assigned by the Owner
• Adheres to all HR policies and procedures