Skip to Main Content
← Back to Jobs

Customer Care Associate

King Solutions Dayton, MN
  • Posted: over a month ago
  • $45,000 to $48,500 Annually
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Position

Customer Care Associate Fulfillment Team

Department

Operations

Location

King Solutions, Inc. – Dayton, MN

Employee Type

Full-time Days

Position Summary

King Solutions, Inc. has an immediate opening for a detail orientated, motivated, FT Customer Care Specialist with excellent business acumen, customer service and time management skills.

Major Responsibilities

Successful candidate will be responsible for proactively and effectively support logistics activity; which includes purchasing transportation that best suits each situation. Role will encompass all needs for freight from initial placement of order, tracking and tracing, through invoice detail. Customer Care Specialists execute each order with a goal to achieve the highest level of satisfaction possible. A commitment to King Solution’s main objectives of customer satisfaction, retention, and growth should always remain the main priorities.

Manages Others

No

Educational Requirements

High School Diploma or equivalent required. Post-Secondary schooling including a Bachelors Degree preferred.

Experience Requirements

  • Must have excellent people skills!
  • Strong customer service skills!
  • Two (2) years logistics experience in LTL, redelivery and truckload, preferred.
  • Demonstrates highly effective communication skills and negotiating skills.
  • Intermediate computer knowledge with an emphasis in Microsoft Excel and Word.
  • Basic business/financial acumen
  • Must have ability to rate shipments properly and negotiate rates with carriers.
  • Must have ability to work independently as well as in groups.
  • Strong attention to detail; especially working with numbers and problem solving.

Benefits

This position offers a competitive wage and full-time benefits package that includes health, dental, paid holidays, paid vacation and more! If you are a progressive person with a passion for people and interested in being part of a growing company, King Solutions and the Customer Care department has an opportunity for you!

Please apply online at www.kingsolutionsglobal.com and/or submit your resume to careers@kingsolutionsglobal.com.

King Solutions

Why Work Here?

Top 150 Workplace, Winner of MN Business Ethics Award, Excellent Benefits, Growing company, Community oriented

Over 30 years ago, our founders Mike Patterson and Meyer Bolnick saw a need in the transportation industry and they decided to fill it. So in 1989, they established King Solutions as a values-based organization committed to a customer-focused approach. Since then, King has become a leading provider of international freight transportation, retail project management, global logistics, mail consolidation, fulfillment, warehousing and more. In 2010, Meyer Bolnick retired after serving many successful years in the industry, at which time Mike Patterson assumed sole ownership of the company. Whether we're managing an LTL or FTL, every facet of our business optimizes our powerful network of shipping resources, information services, and the knowledge of our talented employees. To this day, we still believe in the ideas our company was built on. One thing that hasn't changed since 1989.

Address

11010 Holly Lane North Dayton, MN 55369
Dayton, MN
USA

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.