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Office Administrator

Kincaide HR Solutions Hadley, MA
  • Posted: over a month ago
  • $16 to $19 Hourly
  • Full-Time
  • Benefits: 401k

Lawn Jockey, Inc. is preparing to hire an Office Administrator.

· Do you enjoy creating and following administrative and financial systems to complete tasks on time and on budget?

· Do you find satisfaction in delivering amazing customer service to clients day-in and day-out?

· Are you looking for a position in a fast growing service industry company?

If so, you might be perfect for our growing Hadley, MA-based company.

Our Office Administrator must have excellent communication and people skills, with a focus on customer service. System-based, process-oriented thinking is a key to success.

You must be able to:

  • Answer phones, field or direct calls, take messages or field answers for all routine and non-routine questions, while making sure phones are covered at all times
  • Help customers with scheduling, cancellations, complaints, account questions, payments, billing, and any other inquiries via phone or email
  • Manage all bookkeeping functions such as payroll, AP/AR, and reconciliations
  • Assist with the completion of landscape estimates and contracts while verifying the accuracy of prices and all content
  • Schedule meetings with clients for President and Sales staff
  • Enter client data, as well as other items, as directed by Operations Manager
  • Manage social media accounts by scheduling and creating attractive and engaging content that promotes the Company as well as educates our customers
  • Assist the Management Team of the Company with any and all special projects as requested
  • Process requests for information via phone, mail, and email
  • Sort and distribute mail and send packages or mail as needed
  • Organize the shop desk and office area as well as manage inventory of office supplies
  • Demonstrate typing of 45 wpm with accuracy
  • Exhibit excellent time management and multi-tasking skills
  • Represent the company in a courteous and professional manner
  • Display a positive "can do" attitude
  • Understand that, while process and rigor are important, a human approach, common sense, trust, and follow though are at the core of Lawn Jockey’s values.

Lawn Jockey is searching for someone who:

  • is detail-oriented, organized, flexible, dependable, and a team player
  • is highly energetic, punctual self-starter, with a dynamic personality
  • thrives being part of a team of professionals
  • helps continue to foster respect in the community for our company

If you have stellar administrative and bookkeeping skills, enjoy working in a small office environment, and have knowledge of the landscape business or a related field, here is an opportunity to get in with a growing company!

Email your resume and cover letter today!

If you are chosen for an interview, we will go into more detail about the descriptions/duties of this position.

Job Type: Full-time position

Job Hours: Monday through Friday from 8:00 am to 4:30 pm

Salary: Pay range $16 - $19 per hour

Benefits: 401K, paid sick leave, and 2 paid personal days after 90 days, as well as paid vacation.

Required Education:

  • High School Diploma

Required Experience:

  • Administrative Experience: 3 years required, landscape or construction field preferred
  • 3 years of AP/AR, payroll, and reconciliation experience
  • Proficiency in CRM Software, Microsoft WORD, EXCEL, and OUTLOOK, Google Suite
  • Proficiency in QuickBooks Desktop Program
  • Excellent Data Entry skills
  • In-depth working knowledge of Facebook, Instagram, YouTube, and other social media platforms
  • Basic knowledge of picture/video editing tools
  • Excellent multi-tasking and time management skills
  • Clear and effective communicator, both verbal and written in English
  • Meticulous about ensuring that data and tasks are completed on time and accurately
  • Ability to handle frequent interruptions and reprioritize when necessary

Required Language/Certifications:

  • English--fluency in reading, writing, and speaking
  • Driver’s License and insurable on the Company’s policy

Preferred Education:

  • Associate’s Degree or certification in Administration

Preferred Experience:

  • 5 years of related experience, especially in a service industry
  • Expert Level in Microsoft WORD and EXCEL
  • Advanced Skills in QuickBooks Desktop Program

Kincaide HR Solutions

Why Work Here?

Our Client is an industry leader, has a fun and professional culture, and only hires the best!

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