Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. KIND has provided over 19,000 children with high quality representation in their immigration proceedings by training more than 41,000 attorneys and cultivating partnerships with over 600 law firms, corporate legal departments, law schools, and bar associations across the country.
KIND’s social services program ensures that migrant and refugee children – who have often endured trauma – receive counseling, educational support, medical care and other comprehensive services.
To address the root causes of child migration from Central America and strengthen protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries. KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.
KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.
The Program Assistant is responsible for providing support to KIND’s delivery of legal services to unaccompanied children through a variety of tasks including processing referrals, conducting client screenings and intake interviews, tracking court dates, providing translation assistance, and other duties in support of direct representation and pro bono facilitation.
- Conducts know-your-rights presentations at a number of different ORR facilities in the greater Houston area as well as track arrivals to ensure all detained children receive Know Your Rights presentations and intake within required timeframe.
- Provides administrative, operations, and program support to Legal Services leadership and management team including scheduling duties; travel coordination; compiling meeting agendas; recording and synthesizing meeting minutes; meeting planning; travel expense reimbursement requests; expense reports; database management; tech support; and related office support tasks.
- Refers detained children who are released to sponsor(s) in other jurisdictions to legal service providers and pro bono attorneys.
- Process case referrals received through referral database systems, other providers and stakeholders serving unaccompanied children, and directly from the public
- Ensures referrals comply with KIND’s case acceptance criteria in consultation with field office legal staff.
- Conducts comprehensive client phone screenings and intake interviews, as well as serves as a point of contact for child clients and caretakers, as needed.
- Prepares case summaries and detailed memorandum for each client intake, and assemble case documents for use by KIND attorneys and/or pro bono attorneys.
- Ensures timely and accurate data recording related to referrals, client contact information, outreach, and status updates.
- Prepares and manages docket lists for upcoming court dates, including checking EOIR case status hotline.
- Notifies and assists children who are still waiting for placement with counsel regarding upcoming court dates, including providing friend of the court letters, as needed.
- Provides interpretation and translation services for the field office.
- Supervises undergraduate interns, as needed.
- Performs other projects duties as assigned.
Qualifications and Requirements:
- Undergraduate degree.
- At least one years of administrative experience, particularly in legal service settings preferred.
- Fluency in Spanish (oral and written).
- Clean driving record and access to a vehicle.
- Experience working with children, preferably at-risk youth, immigrants, and/or vulnerable populations.
- Experience conducting legal intakes or interviewing children preferred.
- Experience in data entry and/or data management; proficiency in Microsoft Office including Outlook, Excel, and Teams.
- Strong cultural competency and cross-cultural communication skills.
- Excellent organizational, time management skills, and attention to detail.
- Ability to work collaboratively and autonomously; excellent writing and problem solving skills.
- Ability to thrive in a high-volume workload with fast-changing deadlines and priorities.
- Ability to travel, as necessary.
Physical Demands and Work Environment:
- Ability to work within an office environment and have regular interaction via telephone, teleconference, IM, and email with KIND's team
Please be advised that an employment application will need to be submitted along with your application in order to be considered for the desired role.
KIND is an EOE committed to inclusive hiring and dedicated to diversity in both its staff and work. The selected applicant will be asked to undergo a background check before acceptance of the final offer.