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Distribution Manager

Key Training Center
Inverness, FL
  • Expired: September 15, 2022. Applications are no longer accepted.


The Retail Distribution Manager organizes the storage and distribution of donations and goods. Ensures that the right products are delivered to the right location, on time, in good condition and at an efficient cost. Direct involvement in transportation, stock control, warehousing and monitoring the flow of goods.

Must have a clear understanding that the whole retail supply chain is vital to the non-profit organization's annual operation budget and must be effectively coordinated and communicated with stores, customers, and in-house departments.

Actively seeks commercial donations locally and nationally. Must have good oral, written, management and scheduling skills.

Essential Duties:

Includes the following. Other duties may be assigned.

  • Manage stock levels, delivery times and transport costs;
  • Use associated information systems to coordinate and control the delivery/pick-up cycle;
  • Coordinate and oversee a process to its completion;
  • Evaluate performance and quality and to plan improvements;
  • Allocate and manage staff resources according to changing needs;
  • Manage and schedule staff;
  • Coordinate and negotiate with customers and stores;
  • Develop business by gaining new donors, analyzing logistical problems and producing new solutions;
  • Develop new territories and ventures;
  • Continually try to improve systems and how new systems can be implemented to develop business performance, transport infrastructure, i.e. territories, scheduling within the constraints of company policies, fuel costs and rising environmental pressures;
  • Properly report vehicle maintenance issues in a timely fashion in accordance with company policies;
  • Insure fleet/tools/equipment are in proper working order;
  • Insure proper reporting of mileage and fuel logs;
  • Oversee petty cash;
  • Take into consideration issues such as the economy, growth and the environment to restructure the department. Writing clear reports and presenting options and recommendations on transport systems;
  • Use statistical analysis to examine data or accident records;
  • Forming potential solutions to transport problems;
  • Developing design ideas for new or improved forecast policy changes and/or transport systems;
  • Evaluating the benefits and costs of different strategies;
  • Participating in public consultation initiatives, including designing leaflets or questionnaires, attending meetings;
  • Managing training and projects, often within tight time and budget limits;
  • Assessing infrastructure requirements of new developments;
  • Interviewing applicants
  • Communicating and negotiating with different parties, i.e. stores, in-house, vendors, waste management, donor groups, new ventures, homes;
  • Implement health and safety procedures;
  • Manage staff training i.e., lifting, forklift, policies, etc.;
  • Motivate other members of the team;
  • Project manage;
  • Set objectives;
  • Plan projects;
  • Work on new supply strategies;
  • Plan vehicle routes;
  • Assure service maintenance to fleet;
  • Ensure staff provide donation receipts as requested and give optimum customer service;
  • Handling customer concerns/complaints relating to their pickup/delivery;
  • Gathers bids for projects;
  • Directs the Coordination Specialist, to ensure timely pickup and delivery of items, and to ensures no over booking of the same, in an effort to retain customers;
  • Treats the public at all times in a courteous, cheerful and tactful manner. Ensures that staff under his/her supervision does the same;
  • Directs Donation Specialist in procuring donations from local, regional and state companies/manufactures;
  • Approves requisitions for equipment, materials, and supplies within the limits of the departmental budget;
  • Assists stores with internal layouts/changes/projects.


Directly Supervises Full and Part time distribution workers/drivers and supervises the Coordination Specialist.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with developmental disabilities to perform essential functions.

  • a logical and systematic approach to work;
  • good time management ability;
  • good problem-solving, analytical skills and make decisions, as well as lateral thinking and offer a range of creative solutions understanding their effects and making recommendations;
  • commercial awareness and numeracy skills;
  • the ability to manage change;
  • strong interpersonal skills and the ability to work well as part of a team, as well as manage people;
  • excellent communication skills, both oral and written. The ability to communicate complex ideas and issues clearly and accurately;
  • negotiation and analytical skills;
  • a positive attitude to continued learning. numeracy skills and the ability to interpret data;
  • written and oral communication skills;
  • project management skills;
  • the ability to work as part of a team;
  • some computer literacy;
  • an interest in transport planning issues and policy awareness;
  • Look at ways to improve systems or how new systems can be implemented in certain areas. Take into consideration issues such as the economy, growth and the environment.


High School Diploma or GED equivalent required.


Valid Florida Driver's License with Safe Driver rating required.


Ability to deal courteously, tactfully and efficiently with staff members and the general public.

Emotional stability and maturity with a genuine interest in working with program participants.

Capable of working a flexible schedule; adapts to short notice changes in work schedule.

Willingness to comply with in-service, training or other mandates.

Ability to work independently or unsupervised.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, use hands and finger, handle or feel objects, tools or controls; reach with hands and arms, stoop kneel, crouch or crawl; talk or hear. The employee is occasionally required to sit and climb or balance.

The working environment ranges from the office to the warehouse or shop floor, to assisting with the loading/unloading purchases and/or donations

This industry is fast moving and work may be stressful.

The employee must frequently lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.


The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently works near moving mechanical parts. The employee occasionally works in high precarious places and in outside weather conditions and is occasionally exposed to wet and/or humid conditions and risk of electrical shock.

The noise level in the work environment is usually quiet.


This position involves intermittent exposure to blood, body fluids or tissue. Protective measures are not required. Hepatitis B vaccine is available. There is a potential for injury in this position if proper safety procedures and protocols are not followed or if violations are not promptly reported.

Back, neck or arm injury is possible if employee does not exercise proper body mechanics when lifting, bending, twisting, etc.


Errors in judgment and decisions can result in negative outcomes for program participants, staff members, and the general public. Deviation from established professional practices and standards could result in serious consequences for the organization.

Key Training Center


Inverness, FL
34450 USA


Transportation and Storage

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