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Bilingual Customer Service Representative

Key Personnel - Professional Tulsa, OK

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Key Personnel is seeking a bilingual hotline operator to work remotely for a non-profit company in the Tulsa area.

Job Duties:

· Answer calls from the hotline and assist callers

· Provide a high level of caller satisfaction by providing quality customer service to all callers

· Uphold and operate within policies and procedures created for the application process

· Be courteous and friendly to all that call

· Provide assistance to callers by referrals and appropriate transfers

· Identify team members to further assist callers with their requests/inquiries

· Use the phone system to its full capability and with consistency

· Utilize the database and application system for applicants while simultaneous engaging with applicants via the phone

· Follow up with messages and inquiries in a timely manner

· Maintain appropriately detailed and accurate data entry into required systems while working with clients

· Ability to work regularly scheduled shifts during call center hours of 8am – 8pm, including Saturdays

· Other duties as assigned

Bilingual in English and Spanish

Long term contract


All equipment provided


Company Description
Key is an Equal Opportunity Employer

Key Personnel - Professional

Why Work Here?
Key Personnel places KEY people in KEY positions!

Key is an Equal Opportunity Employer

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9717 E 42nd St

Tulsa, OK


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