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Customer Service

Kennedy Office Raleigh, NC
  • Expired: 8 days ago. Applications are no longer accepted.

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers via phone by providing product and service information and resolving various service issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Build & maintain business relationships
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, B2B support, or other related fields
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

We Offer:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401K
  • Paid time off
  • Paid holidays
  • Short-term disability
  • Great working environment!
  • Opportunities for advancement!

Apply today!

Kennedy Office

Why Work Here?

Fantastic Hours, Terrific Co-Workers, Strong Benefits

About Our Company Founded in 1960, Charles Kennedy, Sr. began Kennedy Office Supply in his basement. Now Kennedy Office sells and distributes products for the office from 3 distribution centers in NC servicing B2B clients nationwide. Our success is in building win-win relationships through our unique offering off products and services tailored to the needs of each customer.

Address

Raleigh, NC USA
Raleigh, NC
USA