Assistant IT Manager
Kendall Packaging Mequon, WI
- Expired: April 02, 2021. Applications are no longer accepted.
* Assist with the development and recommendations for short and long-range IT systems plans to support customers needs and business growth * Oversee network planning, monitoring, maintenance and support (LAN, WAN, VPN, DNS, DHCP, TCP/IP, Cloud technologies, firewalls, and switches). * Work with the head of IT to manage, maintain, and upgrade the companys enterprise resource planning (ERP) system (Radius, OA, BI, scheduling, customer portal, etc.) * Handle ERP reporting requests from users and support and drive improved decision-making using ERP data and information * Provide support for other business systems (Salesforce, The One DDMRP, Litmos LMS, Microsoft Teams, EDI, etc.) * Assist end user support activities. Implement infrastructure and systems that support new business processes and/or services. Handle all escalations for hardware, software, network, licensing and phones. * Help manage hardware and software assets.
Collaboratively design IT solutions to achieve overall business goals. * Help manage vendor relationships including hardware and software and ensure service level agreements are met. * Assist the IT manager to ensure security systems are in place and fully operational to protect against cyber security threats. * Help develop and manage IT budget * Help develop and implement IT policies, procedures, documentation, and best practices. * Managerial responsibilities include mentoring, coaching, and counseling colleagues. Assist in hiring, training, and developing new colleagues as needed and conducting performance appraisals.
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