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Bilingual Call Center Representative

Kemper Insurance Tucson, AZ
  • Expired: 24 days ago. Applications are no longer accepted.

Kemper Insurance is looking to meet individuals interested in a Bilingual Claims Adjuster Opportunity!!

Date: Wednesday, July 31, 2019
Time: 9:00AM – 2:00PM
Location: Kemper Insurance
3160 E. Transcon Way
Tucson, AZ 85706

Position Available: Bilingual Claims Adjuster (Entry Level)

First Notice of Loss Adjuster

If you’re an experienced Customer Service professional with a passion for helping others, it’s time for you to take advantage of a unique opportunity to start a career in the insurance industry as a Entry Level Bilingual Claim Adjuster Trainee (First Notice of Loss Adjuster Trainee) . In this role, you will serve as the first point of contact for our customers and provide them with an exceptional customer experience. No experience is required in the insurance field for this position. We offer a paid state-of-the-art training program, to get you prepared on everything you need to know about insurance claims and help you succeed in this role. If this sounds like the perfect opportunity you’ve been waiting for, we want to hear from you. Contact us today!

Position Responsibilities:

  • Providing superior and responsive customer service in a call center environment at all times Receiving incoming calls from customers regarding claims
  • Entering information into the claims system Initiating the claims handling process
  • Answering customer questions and providing information when possible, directing requests to the appropriate departments as necessary

Position Qualifications:

  • Must be Spanish/English bilingual 1 year of customer service or call center experience required
  • High school diploma or GED Excellent telephone etiquette
  • Good typing skills – 25 WPM with 95% accuracy required Excellent planning and organizational skills
  • Schedule flexibility
  • Note: Our department operates on a 24/7, 364 days per year schedule. If hired, you will be required to work some Company holidays. If you are scheduled to work on a Company holiday, an additional day off during the month will be grante

Kemper Insurance

Kemper, with $8 billion in assets, is one of the nation's leading insurers. The Kemper family of companies specializes in property and casualty insurance and life and health insurance products for individuals, families and small businesses. Rated A- (Excellent) by A.M. Best Company, the leading insurance industry rating authority, Kemper ranks in the top 25 personal lines property/casualty writers. Collectively, Kemper sells insurance in 50 states and the District of Columbia and services six million policies.


Tucson, AZ