IT Support Specialist

Kemper CPA Group is looking to add a member to our Internal IT Support Team. The ideal candidate will support the firm’s corporate network computers, servers, and printers, in addition to assisting with various projects as assigned. Duties and responsibilities may change at any time as the firm’s systems change and new areas of need are identified.

Responsibilities

• Provide first line of contact for support issues, including tickets, emails, chat messages, and phone call
• Troubleshoot basic hardware, software, and network connection issues
• Track and prioritize support requests
• Configure and install new PCs, laptops, printers, and scanners in a network environment
• Assist users with desktop application installation, maintenance, and troubleshooting
• Manage user accounts, including Active Directory and Office 365
• Coordinate and work with third party software vendors
• Assist in departmental projects as needed

Education/Experience

• Associate degree in a computer-related field
• Hands-on experience supporting corporate IT systems
• A+ certification or other industry standard certifications a plus

Skills Required

• Strong oral and written communication skills
• Good attitude and positive thinker
• Ability to work on multiple projects simultaneously and independently
• Desire to learn new technology
• Detail oriented
• Maintain regular and reliable attendance

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Sitting, using hands and fingers, walking, standing, reaching, bending, and crawling, lifting and moving up to 50 pounds, and close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay and Benefits

Our employees play an integral role in our success as a firm. We value the long-term relationships we have developed with our clients as a result of our ability to retain our brightest professionals and believe in rewarding our employees with a competitive base compensation that is commensurate with the position and candidate’s experience. Additional compensation includes bonus pay and new business incentives. We also offer an attractive benefits package that includes:

• Health, dental, vision, and life insurance
• Paid time off
• Holiday pay
• Long- and short-term disability leave
• Paid sick leave
• Parental leave
• 401(k) plan and profit-sharing contributions
• Health savings account
• Flexible spending account
• Professional development assistance
• Employee assistance program
• Wellness program
• Referral program
• Flexible schedule
• Access to investment advice

How to Apply

Please click on the Apply Now button below to submit your information.

The requirements listed above are representative of the knowledge, skill, and/or ability required. The successful candidate must be authorized to work on a full-time basis for any employer in the United States. Kemper CPA Group is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, ancestry, marital status, veteran status, or any other protected characteristic under applicable law.

At Kemper CPA Group LLP, we recognize that you entrust us with your personal information. We are committed to safeguarding your data in order to maintain that level of trust. We believe that you have the right to privacy, and we encourage you to review and understand our privacy policy as it pertains to the collection, use, and storage of your personal data. To read more on our privacy policy, please go to https://www.kempercpa.com/privacy