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Customer Service Job Fair- Virtual

Kelly Services Rockland, ME
  • Expired: 23 days ago. Applications are no longer accepted.

Virtual Job Fair Info: Wednesday, January 15th from 9:00 am to 3:00 pm

  • Please apply to position below, we will call you for an interview during job fair hours!

Position: Direct Hire Customer Service

Shift: Monday – Friday

Must be available to work between the hours of 8 am - 8 pm

Overtime Optional

Pay: $15 - 16 Depending on Experience

    Additional Responsibilities:

    • Provide the ideal customer experience on every inbound call regarding questions, purchases, withdrawals and rebalances
    • Average 75-100 inbound calls a day
    • Strong technical skills in Microsoft Office, CRM or Salesforce experience a plus
    • Able to work with upset or irate customers while maintaining a professional manner
    • Able to work with multiple programs at once using dual screens & auto dialer
    • Adhere to call center metrics including availability, adherence, and quality
    • Follow up with customers via phone, email, and fax.
    • Strong attention to detail and ability to work in a fast-paced, call center environment.

    Benefits:

    • The company offers a comprehensive benefits package including medical, dental & vision
    • Up to 2 weeks of PTO and 10 Paid Holidays
    • Educational Assistance, 401K matching & employee recognition!

    Additional Responsibilities:

    • Provide the ideal customer experience on every inbound call regarding questions, purchases, withdrawals and rebalances
    • Average 75-100 inbound calls a day
    • Strong technical skills in Microsoft Office, CRM or Salesforce experience a plus
    • Able to work with upset or irate customers while maintaining a professional manner
    • Able to work with multiple programs at once using dual screens & auto dialer
    • Adhere to call center metrics including availability, adherence, and quality
    • Follow up with customers via phone, email, and fax.
    • Strong attention to detail and ability to work in a fast-paced, call center environment.

    Benefits:

    • The company offers a comprehensive benefits package including medical, dental & vision
    • Up to 2 weeks of PTO and 10 Paid Holidays
    • Educational Assistance, 401K matching & employee recognition!

    Kelly Services

    Why Work Here?

    Address

    Rockland, ME
    USA