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Client Services Representative

Kelly Services Irvine, CA
  • Expired: 15 days ago. Applications are no longer accepted.

Temp to Hire Role

The Client Services position is an important role within the company. It requires a multifaceted skill set that includes excellent customer service, organization, compliance with state regulations, and high attention to detail for required documentation. An ability to work across a variety of tasks in fast-paced and difficult situations is an essential to success in this position.


 Interact with clients in person and via phone and email to provide customer support
 Perform sample intake for walk-in clients
 Must be aware of testing and sample requirements when receiving samples
 Work directly with the lab manager to ensure efficient processing of samples
 Provide and follow up on client invoices for pending orders including processing payment via
several methods
 Assist logistics department with customer chain-of-custodies (COC) for Labs drivers
 Process chain-of-custodies (COCs) into company database ensuring all information is entered
 Provide accounting records of customer order and account standing
 Ensure all client complaints or issues are resolved in a timely and professional manner
 Knowledge of state regulations
 Perform other duties as assigned

The Ideal Candidate:
 Self-motivated and optimistic personality invigorated by challenges
 Detail-oriented and meticulous when entering data
 Excellent listener with strong written and verbal communication sills
 Multi-tasker and organized
 Proficient user of Microsoft Office
 Familiarity with cannabis industry a plus but not required

Kelly Services

Why Work Here?

Great opportunity for growth with company!

Why Kelly®? At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.


Irvine, CA