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Call Center Representatives-Dover, NH

Kelly Services Dover, NH
  • Posted: over a month ago
  • $16 Hourly
  • Temporary

In partnership with our client, an industry leader in standards-based educational assessments, we are seeking experienced Customer Service Representatives for multiple contract opportunities in Dover, NH. In this position, you will be responsible for the following -

- Responding to incoming customer inquiries, attempting first contact resolution and following escalation procedures as needed.
- Applying intermediate knowledge of contract specific assessments to address customer inquiries.
- Applying basic application and software troubleshooting skills for different devices, operating systems, browsers, and download and installation of software.
- Logging customer calls into the ticketing system.

Pay rate: $15.50 per hour
Business casual dress
Great work environment
Paid Training

Ability to respond to high call volume in a high stake, high pressure environment.
- Strong written and verbal communication and listening skills.
- Ability to work in a team environment, communicate effectively with others, and express ideas.
- Ability to multi-task, manage multiple workloads, take accountability, and deliver results to meet competing priorities.
- Basic technical aptitude to learn and support multiple devices, operating systems, browsers, products and applications, and downloading and installing software.
- Experience working in a call center environment


Apply today for immediate consideration.

Kelly Services

Why Work Here?

Immediate Openings

Why Kelly? At Kelly Services®, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly® annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Weekly pay and service bonus plans Group- rate insurance options available immediately upon hire* Let us help advance your career today. •Available for purchase and administered by a designated third-party vendor Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, and Gender Identity, and is committed to employing a diverse workforce. Why Kelly®? At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

Address

Dover, New Hampshire
Dover, NH
USA

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