Skip to Main Content
← Back to Jobs

Call Center Customer Service Lead Generator

Kelly Services Overland Park, KS
  • Expired: September 29, 2019. Applications are no longer accepted.

Kelly Services is currently seeking Call Center Customer Service Position the strong possibility of extending for one of customers who is one of the top international companies in Overland Park, KS area.

Kelly is a full service workforce solutions provider to 98% of the Fortune 100 companies. We provide employment to more than 700,000 people annually and we deal with some of the largest and best companies both nationally and locally.

Job Title: Call Center Customer Service (Lead Generation)
Pay Rate: $17.70/hr
Location: Overland Park, KS
*****Must have some customer service and sales support experience*****
Summary - The Third Party Transportation Setup Coordinator will contact prospective third party haulers. This position involves cold calling new potential carriers, referrals, or leads. The incumbent will use a script to make the first contact and address any questions accordingly. The incumbent will manage a list/database of haulers that they will contact and keep organized notes on the details of each contact and next steps.

Key Responsibilities

Cold calling; making a significant number of outbound calls to potential third-party carriers
Understanding third-party carrier offerings
Understanding customer needs
Researching potential leads
Create and maintain a list/database of prospect carriers
Presenting and delivering information to potential carriers
Answer potential carrier questions and follow-up call questions
Work with third-party transportation management team
Building pipelines with channel partners and team members to meet hauling needs

Key Skills

Comfortable making cold calls and talking to new people all day
Excellent verbal and written communication skills; the ability to call, connect and interact with potential carriers
Persuasive and goal-oriented
Posses an energetic, outgoing, and friendly demeanor
Eager to expand company's hauling capacity with new third-party carriers
Self-motivated and self-directed
Able to multitask, prioritize, and manage time efficiently
Understanding of company services and its position in the oil and energy industry
Tenacity to handle rejection and continue on with a positive attitude when reaching next potential carrier
Ability to work independently or as an active member of a team

If interested, please let me know immediately!
Kelley Arzola | Commercial Recruiter II | Kelly Services Global Talent Solutions

Kelly Temporary Employee Perks:
Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase-and the coverage is portable*
Service bonus plan
Holiday pay plan
Weekly electronic pay options
Free online training campus available
Exclusive online employee community
Corporate discounts
Apply Now!
This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must submit your resumes. If you have questions about the position, you may contact Kelley Arzola at 779-230-2741 or email at, however your resume must be received directly from the job posting. Due to the high volume of responses anticipated, only qualified candidates will be contacted.

Why Kelly **** ?
As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.
About Kelly ****
At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. at

Kelly Services


Overland Park, KS
66210 USA