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Bilingual Call Center Representative

Kelly Services Phoenix, AZ
  • Expired: April 17, 2019. Applications are no longer accepted.

Kelly Services, industry leader in workforce solutions, has an exciting temporary to hire opportunity for a Call Center Representative (Preferred Bilingual) in Phoenix, AZ !
Call Center Representative- Phoenix, AZ- AZ Healthcare System
Pay Rate: $11.50/hr
Schedule: 8am-5pm Monday through Friday
Anticipated Start Date: Semptember 3rd
Temporary to Hire

Summary
As a Call Center Representative placed with Kelly Services, you will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. This is an inbound, fast pace, multi system navigation call center (handling over 90+ calls/day).

Responsibilities

  • Resolve customers' service or billing inquiries.
  • Developing, maintaining and demonstrating a basic knowledge of current company policies and maintaining friendly interactions when handling customer requests.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Qualifications
  • Excellent written and verbal communication skills
  • Customer service orientation; strong analytical and problem-solving skills
  • High school diploma or GED required

Why Kelly?
At Kelly Services, we work with the best. Our clients include 97 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
About Kelly Services
As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

Why Kelly **** ?
At Kelly Services , we work with the best. Our clients include 95 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
About Kelly Services ****
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook at https://www.facebook.com/kellyservices , LinkedIn at http://www.linkedin.com/company/kellyservices and Twitter at https://twitter.com/kellyservices .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Kelly Services

Address

Phoenix, AZ
85067 USA